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"Directness may often be considered rude in English, but in other languages it signals closeness and honesty. Equally, indirectness can be judged to be polite in English, whereas in other languages it can be regarded as cold and distancing. This book analyses why this is and provides the reader with a set of tools to investigate directness and indirectness in interaction. The authors examine the way that these differences in evaluation may lead to misunderstanding in conversations, focussing on the difficulty in clearly defining and isolating directness and indirectness. Situated within a discursive theoretical perspective, the book shows, through the analysis of role plays, naturally occurring data and interviews, how it is possible to analyse interactants' evaluations and assessments of directness and indirectness"-- INHOUDSOPGAVE:##Machine generated contents note: -- 1. Introduction: Language, Culture, (Im)politeness and (In)directness2. Theoretical Perspectives on Indirectness3. Theoretical Perspectives on Directness 4. Zimbabwean and British English: A Case Study of Directness and Indirectness across Cultures5. Situated Directness and Indirectness: Monolingual English Speakers6. Linguistic Ideologies: Bilingual Speakers' Evaluations of Indirectness and Directness 7. Conclusions.

Discoursanalyse. --- English language --- Interculturele communicatie --- Usage. --- Beleefdheid.

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"Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include 'polite' behaviours, 'impolite' behaviours and behaviours that arguably fall somewhere between - or outside - such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about - and in some cases operationalize (im)politeness and related behaviours for - these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike"--

Courtesy --- Business etiquette --- Politeness (Linguistics) --- Interpersonal relations --- Human relations --- Interpersonal relationships --- Personal relations --- Relations, Interpersonal --- Relationships, Interpersonal --- Social behavior --- Social psychology --- Object relations (Psychoanalysis) --- Office etiquette --- Etiquette --- Civility --- Courteous behavior --- Courteousness --- Discourteous behavior --- Discourteousness --- Graciousness --- Impoliteness --- Manners --- Polite behavior --- Politeness --- Rudeness --- Ungraciousness --- Courtesy (Linguistics) --- Linguistics --- Pragmatics --- Sociolinguistics --- Courtesy. --- Interpersonal relations. --- Business etiquette.