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This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.  “After–sales Service of Engineering Industrial Assets” comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in aftersales management, assets engineering and warranty management.

Engineering. --- Engineering economy. --- Production management. --- Quality of products. --- Sales management. --- System safety. --- Warranty. --- Law, Politics & Government --- Law, General & Comparative --- Maintainability (Engineering) --- Industrial management. --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Maintainability of equipment --- Serviceability (Engineering) --- Guaranty --- Warranty --- Management --- Law and legislation --- Management. --- Engineering economics. --- Quality control. --- Reliability. --- Industrial safety. --- Quality Control, Reliability, Safety and Risk. --- Engineering Economics, Organization, Logistics, Marketing. --- Innovation/Technology Management. --- Business --- Industrial organization --- Engineering --- Operations research --- Systems engineering --- Commercial law --- Insurance law --- Liability (Law) --- Sales --- Vendors and purchasers --- Administration --- Industrial relations --- Organization --- Economy, Engineering --- Engineering economics --- Industrial engineering --- Safety, System --- Safety of systems --- Systems safety --- Accidents --- Industrial safety --- Prevention --- Industrial accidents --- Industries --- Job safety --- Occupational hazards, Prevention of --- Occupational health and safety --- Occupational safety and health --- Prevention of industrial accidents --- Prevention of occupational hazards --- Safety, Industrial --- Safety engineering --- Safety measures --- Safety of workers --- System safety --- Dependability --- Trustworthiness --- Conduct of life --- Factory management --- Reliability (Engineering) --- Sampling (Statistics) --- Standardization --- Quality assurance --- Quality of products

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• Reference Manager
• EndNote
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This book promotes and describes the application of objective and effective decision making in asset management based on mathematical models and practical techniques that can be easily implemented in organizations. This comprehensive and timely publication will be an essential reference source, building on available literature in the field of asset management while laying the groundwork for further research breakthroughs in this field. The text provides the resources necessary for managers, technology developers, scientists and engineers to adopt and implement better decision making based on models and techniques that contribute to recognizing risks and uncertainties and, in general terms, to the important role of asset management to increase competitiveness in organizations.

Engineering. --- Production management. --- Operations research. --- Decision making. --- Mathematical optimization. --- Probabilities. --- Engineering economics. --- Engineering economy. --- Quality control. --- Reliability. --- Industrial safety. --- Engineering Economics, Organization, Logistics, Marketing. --- Optimization. --- Probability Theory and Stochastic Processes. --- Operations Management. --- Quality Control, Reliability, Safety and Risk. --- Operation Research/Decision Theory. --- Industrial accidents --- Industries --- Job safety --- Occupational hazards, Prevention of --- Occupational health and safety --- Occupational safety and health --- Prevention of industrial accidents --- Prevention of occupational hazards --- Safety, Industrial --- Safety engineering --- Safety measures --- Safety of workers --- Dependability --- Trustworthiness --- Economy, Engineering --- Engineering economics --- Probability --- Statistical inference --- Optimization (Mathematics) --- Optimization techniques --- Optimization theory --- Systems optimization --- Deciding --- Decision (Psychology) --- Decision analysis --- Decision processes --- Making decisions --- Management --- Management decisions --- Operational analysis --- Operational research --- Manufacturing management --- Construction --- Prevention --- Decision making --- Plant maintenance. --- Reliability (Engineering) --- Reliability of equipment --- Systems reliability --- Engineering --- Maintainability (Engineering) --- Probabilities --- Systems engineering --- Plant performance --- Safety factor in engineering --- Structural failures --- Factories --- Industrial maintenance --- Maintenance --- Plant engineering --- Maintenance and repair --- Distribution (Probability theory. --- System safety. --- Operations Research/Decision Theory. --- Mathematical analysis --- Maxima and minima --- Operations research --- Simulation methods --- System analysis --- Industrial engineering --- Management science --- Research --- System theory --- Safety, System --- Safety of systems --- Systems safety --- Accidents --- Industrial safety --- Industrial management --- Distribution functions --- Frequency distribution --- Characteristic functions --- Choice (Psychology) --- Problem solving --- System safety --- Conduct of life --- Factory management --- Sampling (Statistics) --- Standardization --- Quality assurance --- Quality of products --- Combinations --- Mathematics --- Chance --- Least squares --- Mathematical statistics --- Risk