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"Business leaders consistently list communication and critical thinking and the required skills for an employee to be successful. As Generation Z is entering the work force, the communication gap between Z and Boomers or Generation X is widening significantly. People-Centric Skills 2.0 takes our readers through the second journey with our main character, Dalton Zimmer, who is a professional speaker/trainer and executive coach. Dalton takes readers through challenging situations and strategies how to handle each. Key points discussed and highlighted include: Managing employees with different goals and objectives; Promoting and marketing the goals and objectives of internal auditing; Keys to effective exit conferences; How to overcome cultural differences and be successful in a multi-cultural organization. New to this edition is a discussion of generation gaps and how to bridge those gaps through communication"--

Communication in organizations. --- Interpersonal communication. --- Auditor-client relationships. --- Conflict management. --- Problem solving. --- Corporate culture.

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Droits civils et politiques --- Terrorisme --- 11 septembre 2001, Attentats du (États-Unis) --- Guerre contre le terrorisme (2001-2009)