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"Inspired by American studies of the impact of government programs on clients' political activity, Take a Number breaks new ground by investigating the lessons that people draw from their experiences with government bureaucracies, reaching very different conclusions about the effects of program participation in Canada. People's experiences with service providers matter. Far from being de-politicizing, negative experiences can be empowering, stimulating greater political interest and more political activity. In contrast to the findings of some American studies, there is no evidence that these encounters leave claimants in Canada with the sense that they are neither legitimate nor effective actors in the public sphere. Rather than discouraging participation in politics, being a recipient of means-tested benefits seems to be politically mobilizing. Based on extensive survey data, Take a Number casts new light on the problem of non-take-up of social benefits. Elisabeth Gidengil reveals that those who are most likely to benefit are often unaware of government programs. The more demanding and intrusive the claiming process, the more likely claimants are to find it difficult to access the program. These experiences with government programs prove to have larger implications for users' confidence in institutions and their satisfaction with democracy. A wide-ranging study of the politicizing effects of social program participation, Take a Number introduces a compelling new dimension to our understanding of why some citizens are politically active while others remain quiescent."--

Public welfare --- Human services --- Canada --- Social policy.

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Canada is often held up as an example of a healthy democracy. However, the Canadian public is less enthusiastic about the way our democracy works. Rather than focusing on institutional performance, this book approaches the "democratic deficit" from the perspective of the Canadian public and assesses the performance of political leaders and the media in light of Canadians' perceptions and expectations. In doing so, a number of chapters highlight the disjuncture between perceptions and performance. For example, governments do keep many of their election promises, and media coverage is not as negative as we are apt to believe. Similarly, the book provides new insights into political apathy by drawing on focus group discussions that represent the first attempt to ask politically marginalized Canadians why they have turned their backs on politics. By introducing the voice of everyday Canadians, this book adds a new perspective to political discussions in this country. Canadian Democracy from the Ground Up is essential for anyone who would like to learn how to build a better democracy - one that meets the expectations of the Canadian public.

Political participation --- Democracy --- Public opinion --- Public opinion. --- Canada --- Politics and government

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Democracy --- Representative government and representation --- Elections --- Démocratie --- Gouvernement représentatif --- Elections --- Canada --- Canada --- Politics and government --- Politique et gouvernement

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Burgerschap.

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This volume re-examines how the incentives created by specific electoral institutions affect the behaviour of voters and party elites. It provides a systematic analysis of multi-level politics at three distinct levels: regional, national, and European Parliament elections.

Elections