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This book serves as a comprehensive guide for organizations seeking to enhance their continuous performance management according to ISO 9001:2015 standards. Written by André Gamperts, an experienced auditor and consultant, it provides over 365 strategies for sustainable business improvement. The text is structured around the principles of quality management and includes detailed explanations of the ISO 9001:2015 requirements. It emphasizes the importance of continual improvement, leadership commitment, and effective quality policy implementation. Targeted at business leaders and quality management professionals, the book offers practical insights into auditing processes, risk management, and performance evaluation. It also includes case studies and examples of best practices from various industries.
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