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Retail financial services is a sector in which technological change - and in particular information technology (IT) - has become critically important. This book looks at how firms develop a strategic approach to IT in this sector.

Financial services industry --- Expert systems (Computer science) --- Finance - General --- Finance --- Business & Economics --- Data processing --- Technological innovations

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This text has a wide application to undergraduate, postgraduate, and professional degrees. It covers occupational psychology, group dynamics, and work and organizations, and over the course of two previous editions under the title of The Individual, Work and Organization has become established as a critical and genuinely multi-disciplinary text. It covers problematic areas of conflict and debate, and through a clear writing style communicates complex ideas in an interesting and accessible way. This new edition is substantially revised, updated and newly formatted.

Psychology, Industrial --- Industrial sociology --- Organizational behavior --- #SBIB:35H300 --- #SBIB:316.334.2A500 --- Behavior in organizations --- Management --- Organization --- Social psychology --- Sociology --- Industrial organization --- Industries --- Business psychology --- Industrial psychology --- Psychotechnics --- Industrial engineering --- Personnel management --- Psychology, Applied --- Industrial psychologists --- Organisatieleer: algemene werken --- Organisatiesociologie: algemeen --- Social aspects --- Industrial sociology. --- Organizational behavior. --- Psychology, Industrial. --- comportement individuel --- motivation --- stress --- satisfaction --- dynamique de groupe --- leadership --- changement organisationnel --- structure organisationnelle --- bureaucratie --- relations interpersonnelles --- théorie des organisations --- style de management --- organisation du travail

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65.01 --- Methods and methodology. Theory and practice of organization --- Business consultants --- Business consultants. --- Consultants --- Consultants. --- Industrial sociology. --- Project management. --- 65.01 Methods and methodology. Theory and practice of organization --- Advisors --- Specialists --- Efficiency engineers --- Management advisory services --- Management consultants --- Business analysts --- Interim executives