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Knowledge management --- Vocational qualifications --- Employees --- ISO 9000 Series Standards --- Gestion des connaissances --- Qualifications professionnelles --- Personnel --- Normes de la série ISO 9000 --- Training of --- Formation --- Plans de formation Opleidingsplannen --- Contenu (formation) Inhoud (opleiding) --- Evaluation de la formation Training evaluation --- Projets de formation Opleidingsprojecten --- Compétences Bevoegdheden --- Normes de la série ISO 9000

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• Reference Manager
• EndNote
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• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Personnel management --- Conflict management --- Psychology, Industrial --- Job satisfaction --- Interpersonal communication --- Personnel --- Gestion des conflits --- Psychologie du travail --- Satisfaction au travail --- Communication interpersonnelle --- Direction