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This volume presents the revised and peer reviewed contributions of the "ERP Future 2012" conference held in Salzburg/Austria on November 11th - 12th, 2012 . The conference is a platform for research in ERP systems and closely related topics like business processes, business intelligence, and enterprise information systems in general. To master the challenges of ERP comprehensively, the ERP Future 2012 Research conference accepted contributions both with a business focus as well as with an IT focus to consider enterprise resource planning from various viewpoints. This combination of business and IT aspects is a unique characteristic of the conference and of this volume that resulted in valuable contributions with high practical impact.

Commerce --- Business & Economics --- Commerce - General --- Enterprise resource planning --- Enterprise resource planning systems --- ERP (Enterprise resource planning) --- ERPs (Enterprise resource planning) --- Business. --- Organization. --- Planning. --- Information technology. --- Business --- Software engineering. --- Computers. --- User interfaces (Computer systems). --- Business and Management. --- IT in Business. --- Information Systems and Communication Service. --- Software Engineering/Programming and Operating Systems. --- User Interfaces and Human Computer Interaction. --- Data processing. --- Management information systems --- Information systems. --- Computer science. --- Informatics --- Science --- Organisation --- Management --- Computer software engineering --- Engineering --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Business—Data processing. --- Creation (Literary, artistic, etc.) --- Executive ability --- Organization --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace