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Le système actuel de médiation en matière de droits des patients - Analyse du système actuel - Commentaires et pistes de travail - Un nouveau système de gestion des plaintes et de médiation en soins de santé - Pour la suite - Conclusions - Références

Kwaliteitsbeheer : Klachtenbeheer --- Gestion de la qualité : Gestion des plaintes

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1. Aspects théoriques.- 2. Etudes de cas.

Public utilities --- Employee motivation --- Services publics --- Personnel --- Employees --- Motivation --- Administration publique --- Fonction publique --- Fonctionnaires --- Gestion --- Satisfaction au travail --- Civil service --- -Public administration --- -#SBIB:032.IO --- #SBIB:35H2102 --- #SBIB:35H303 --- #SBIB:316.334.2A553 --- #SBIB:35H2110 --- Motivation (personnel) Motivatie (personeel) --- Service public Openbare dienst --- Personnel dans l'administration Personeel (overheidsdiensten) --- Fonctionnaires Ambtenaren --- Management (cas concrets) Concreet management --- Conditions de travail (fonctionnaires) Werkomstandigheden (ambtenaren) --- Management public Overheidsmanagement --- Santé (fonctionnaires) Gezondheid (ambtenaren) --- Prospérité Welvaart --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Bureaucrats --- Career government service --- Civil servants --- Government employees --- Government service --- Public employees --- Public service (Civil service) --- Public administration --- Public service employment --- Management --- Personeelsmanagement bij de overheid: specifieke aspecten --- Organisatieleer: mensen --- Personeelsbeleid en loonbeleid, functieclassificaties --- Personeelsmanagement: openbaar ambt: algemeen --- Law and legislation --- Legal status, laws, etc. --- #SBIB:032.IO --- Fonction publique. --- Gestion. --- Satisfaction au travail. --- Motivation.

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