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Experts by experience in poverty and in social exclusion : innovation players in the Belgian Federal Public Services.
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ISBN: 9789044126983 Year: 2010 Publisher: Antwerpen Garant

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Abstract

Adopted by the Council of Ministers of the Belgian Federal Government on the proposal of Marie Arena and launched in 2005 by its administration, the fps ' Social Integration, with the support of the European Social Fund, the Experts by experience in poverty and social exclusion aims to develop, within Belgian federal public services, a new function designed to reduce the divide between the administration of people in situations of poverty, initiate practices more adapted to these users and reinforce their access to their rights. Having themselves experienced poverty at some point in their lives, these experts of a new kind are trained and integrated into different services in order to drive changes 'from the inside'. Designed to be adapted as closely as possible to the realities encountered in the field by each service, their roles are very varied and are based on five key objectives: to improve the reception of the target public, provide support for procedures inside and outside the service, suggest changes and contribute to setting up the proposed changes, encourage inter-departmental cooperation on the multifaceted challenge of fighting poverty and, finally, communicate the needs and expectations of the target public on a political level. Written jointly by PANEL, the research centre on social dynamics of the University of Liège, and oases, the centre on inequality, poverty, social exclusion and the city of Antwerp University, this publication, through the presentation of ten cases by experts by experience in poverty and social exclusion working in nine separate services, invites readers to discover this project in a concrete and lively manner by showing how it has effectively been able to produce many structural innovations and contribute to the crucial challenge of fi ghting poverty within extremely varied professional contexts.(Bron: covertekst)

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