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Book
Le management des services : une approche opérationnelle pour toutes les entreprises
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Authors:
Teboul, James
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Daron-Berthelon, Anne
ISBN: 2212537425 9782212537420 Year: 2007 Publisher: Paris : Ed. d'Organisation,
ISBN: 2212537425 9782212537420 Year: 2007 Publisher: Paris : Ed. d'Organisation,
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Abstract
Keywords
Management Management --- Service Dienst --- Service à la clientèle Klantendienst --- Gestion de l'entreprise --- Secteur tertiaire
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