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QMOD-ICQSS conference, 'Building a culture for quality, innovation and sustainability'
Authors: ---
ISBN: 1787436853 Year: 2017 Publisher: [Place of publication not identified] : Emerald Publishing Limited,

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Fundamentals of total quality management : process analysis and improvement
Authors: --- ---
ISBN: 0412570602 Year: 1998 Publisher: London Weinheim New York Chapman & Hall

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