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The essential guide to employee engagement : better business performance through staff satisfaction
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ISBN: 9780749449445 0749449446 9786611776091 1281776092 0749454962 Year: 2008 Publisher: London Philadelphia : Kogan Page,

Customer care: how to create an effective customer focus
Author:
ISBN: 0749432365 9780749432362 Year: 2000 Publisher: London Kogan Page

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Book
Information
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ISBN: 9780262529341 0262529343 0854882480 9780854882489 Year: 2016 Publisher: London Whitechapel Gallery

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"This anthology provides the first art-historical reassessment of information-based art in relation to data structures and exhibition curation. It examines such landmark exhibitions as "Information" at The Museum of Modern Art, New York, in 1970, and the equally influential "Les Immatériaux," initiated by the philosopher Jean-François Lyotard at the Centre Pompidou, Paris, in 1984. It reexamines work by artists of the 1960s to early 1980s, from Les Levine and N. E. Thing Co. to General Idea and Jenny Holzer, whose prescient grasp of information's significance resonates today. It also reinscribes into the narrative of art history technologically critical artworks that for years have circulated within new media festivals rather than in galleries. While information science draws distinctions between "information," signals, and data, artists from the 1960s to the present have questioned the validity and value of such boundaries. Artists have investigated information's materiality, in signs, records, and traces; its immateriality, in hidden codes, structures, and flows; its embodiment, in instructions, social interaction, and political agency; its overload, or uncontrollable excess, challenging utopian notions of networked society; its potential for misinformation and disinformation, subliminally altering our perceptions; and its post-digital unruliness, unsettling fixed notions of history and place."--from the publisher.


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Making a success of managing and working remotely
Author:
ISBN: 1787781291 9781787781290 9781787781283 9781787781313 1787781313 1787781283 1523133767 9781787781306 1787781305 Year: 2019 Publisher: Ely, England : IT Governance Publishing,

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This book will help managers and team members alike who are about to or have already started working remotely. It will enable managers to comprehend the challenges of managing remote workers and put strategies in place to overcome these, and will advise employees how to approach their work when doing so remotely.


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Practical benchmarking : a manager's guide to creating a competitive advantage.
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ISBN: 0749415517 Year: 1995 Publisher: London : Kogan Page,

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Customer care: implementing total quality in today's service-driven organisation
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ISBN: 074940535X Year: 1992 Publisher: London Kogan

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Building a high-performance team : proven techniques for effective team working
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ISBN: 1282384481 9786612384486 1905356811 9781905356812 9781282384484 9781628700091 1628700092 9781849281409 1849281408 1905356803 9781905356805 6612384484 Year: 2009 Publisher: Ely, U.K. : IT Governance,

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Building a High-Performance Team is intended to provide IT managers with informative and practical advice and tips on how to create a high-performance team.


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The effective manager : management skills for high performance
Author:
ISBN: 1849281114 1282263668 9786612263668 1905356897 9781905356898 1905356889 9781905356881 Year: 2009 Publisher: Ely, Cambridgeshire, U.K. : IT Governance Pub.,

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This book will help you develop your management skills. It is designed to assist you in understanding the characteristics of a high-performance manager, to help you assess where your strengths and development areas lie as a manager and to create a plan of action for realising your management potential.


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Essential time management and organisation : a pocket guide
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ISBN: 1849283044 128332105X 9786613321053 1849283036 Year: 2011 Publisher: Ely, Cambridgeshire : IT Governance Pub.,

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Do you struggle to get everything done in the time you have available? Are you deluged with interruptions to your work flow? Do you find it difficult to prioritise your tasks and wish you were more organised? Today's working environment moves at a very fast pace and, at times, it can be difficult to keep up. Expectations are high, and there are so many things competing for our attention. On top of the workload, we're interrupted by the phone ringing, e-mails landing in the inbox, people dropping in the office and, before we know it, the day has passed and we've only achieved half of what we in


Book
Coping with unplanned absences : a pocket guide
Author:
ISBN: 1282737112 9786612737114 1849280568 9781849280563 9781849280556 9781282737112 6612737115 9781849281614 1849281610 Year: 2010 Publisher: Ely, England : IT Governance Publishing,

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Unplanned absence from work could cost the UK economy as much as GBP12 billion a year. This pocket guide, based on best practice guidelines, looks at what you can do to ensure your employees fulfil their obligations and turn up as required.

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