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• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons' needs and market their services to address these needs. Collecting and documenting what thousands of virtual reference librarians have learned over the past few years, this comprehensive guide provides a needed overview to help new and aspiring virtual reference library departments—and their directors and

Information retrieval --- Library automation --- Electronic reference services (Libraries) --- Internet in library reference services --- Bibliothèques --- Internet dans les services de référence (Bibliothèques) --- Services de référence électroniques --- Internet in library reference services. --- Internet in reference services (Libraries) --- Reference services (Libraries) --- E-mail reference services (Libraries) --- Electronic mail reference services (Libraries) --- Email reference services (Libraries) --- Digital reference services (Libraries) --- Virtual reference services (Libraries) --- Computer network resources

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Libraries - Computer network resources - Directories. --- Libraries - United States - Computer network resources - Directories. --- Document delivery - United States - Directories. --- Document delivery - Directories.