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A complete manual to tour guiding based on the author's first-hand experience of training more than 3000 tour guides. Packed with real life international case studies, each chapter follows a thorough pedagogic structure with features such as training objectives, key terms, theory highlights, assignments, further reading and links to videos.

Hospitality Industry --- Business & Economics --- Tour guides (Persons)

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This book focuses on ethnic and minority communities in urban contexts and the ways in which their cultures are represented in tourism development. It offers a multi-disciplinary approach which draws on examples and case studies of ethnic and minority communities and cultural tourism development from all around the world, including slums in India, favelas in Brazil, Chinatowns in Australia, Jewish quarters in Central and Eastern Europe, ethnic villages in China, the African district of Brussels, the gay quarter in Cape Town and a desert town in Israel. It offers a positive perspective on ethnic and minority cultures and communities at a time when social and political support is lacking in many countries. This book will be a useful resource for those studying and researching cultural and urban tourism, urban planning and development, community studies and urban and cultural geography.

Culture and tourism --- Ethnic neighborhoods --- Tourism --- Minorities --- Ethnotourisme --- Quartiers ethniques --- Tourisme --- Minorités --- Case studies --- Social aspects --- Cas, Etudes de --- Aspect social --- Holiday industry --- Operators, Tour (Industry) --- Tour operators (Industry) --- Tourism industry --- Tourism operators (Industry) --- Tourist industry --- Tourist trade --- Tourist traffic --- Travel industry --- Visitor industry --- Service industries --- National tourism organizations --- Travel --- Neighborhoods --- Ethnotourism --- Tourism and culture --- Economic aspects --- E-books --- cultural tourism development. --- cultural tourism. --- ethnic and minority communities. --- ethnic and minority cultures. --- ethnic tourism. --- favela tourism. --- tourism development. --- tourism mobilities. --- tourism policy. --- tourist attractions. --- urban planning and development. --- urban tourism. --- visitor experiences.