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Becoming a category of one: how extraordinary companies transcend commodity and defy comparison
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ISBN: 0471274046 Year: 2003 Publisher: Hoboken, N.J. Wiley

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Indispensable: how to become the company that your customers can't live without
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ISBN: 0471703087 Year: 2005 Publisher: Hoboken, N.J. Wiley

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Becoming a category of one : how extraordinary companies transcend commodity and defy comparison
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ISBN: 9786612278952 0470529334 1282278959 1118256174 Year: 2009 Publisher: Hoboken, N.J. : John Wiley & Sons,

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A revised and updated edition of the bestselling ""no-nonsense guide to beating the competition.""-Publisher's Weekly Becoming a Category of One reveals how extraordinary companies do what they do so well and gives you the tools and ideas to help your business emulate their success. Packed with real case studies and personal reflections from successful business leaders, it helps you apply the best practices of the best companies to set yourself apart from your competitors and turn your business into a market leader. Whether you run a multinational corporation or a two-


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Work like you're showing off! : the joy, jazz, and kick of being better tomorrow than you were today
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ISBN: 1280916567 9786610916566 1118256166 0470166878 Year: 2007 Publisher: Hoboken, N.J. : John Wiley & Sons,

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A guide to creating joyful success in work and in life What the world needs is more showoffs. Showing off is a good thing. Showing off is a mindset. Showing off is about living life and doing work in a way that creates joy, jazz, and a kick in our lives and in the lives of those around us. This is a business book for almost everyone-from executives and managers to receptionists and sales clerks. Here's the key: success is an inside job. After 26 years of studying and working with top performers, Joe Calloway shares the key factors in creating success-without pulling any punch


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Indispensable : how to become the company that your customers can't live without
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ISBN: 9786610276868 9781280276866 128027686X 9780471733362 0471733369 Year: 2005 Publisher: Hoboken, N.J. : J. Wiley,

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A five-step strategy for turning a commodity into a necessityWhen products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five Drivers-a strategy that takes companies to the next level of performance. Renowned business consultant Joe Calloway looks at how real companies have made their product or service ""mission critical,"" and satisfied customers in the process.Indispensable goes straight to the heart of the issue and reveals how successful companies-of any


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Be the best at what matters most : the only strategy you will ever need
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ISBN: 9781118611180 1118611187 9781299277410 1299277411 9781118611241 1118611241 Year: 2013 Publisher: Hoboken : Wiley,

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Winners in business aren't the ones who do the most things; the winners are the ones who do the most important things Be the Best at What Matters Most. is about the one essential strategy for business leaders, entrepreneurs, owners, managers and those who want to be one. Simplify, focus, and win by outperforming all your competition on those things that create real value for the customer. This is about substance, not flash, and the ultimate ""wow"" factors of high quality performance, consistency and relentless improvement. Thought provoking questions, activities, an


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Keep it simple : unclutter your mind to uncomplicate your life
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ISBN: 1492675482 Year: 2018 Publisher: Naperville, Illinois : Simple Truths,

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Magnetic : the art of attracting business
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ISBN: 9781119147435 1119147433 9781119176336 1119176336 9781119147428 1119147425 Year: 2015 Publisher: Hoboken, New Jersey : Wiley,

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"Magnetic: The Art of Attracting Business is a look at how consistently successful businesses are able to attract a steady and ever-increasing flow of customers. This innovative text examines a range of simple, powerful strategies that businesses of any size or type can use to attract new customers. The key is to do those things that harness the power of the single most important factor in buying decisions: positive word of mouth and referrals from happy existing customers. Magnetic businesses are intentional, strategic, and focused on creating positive experiences that become the stories their customers tell about them. Whether on the internet or face to face, it's what satisfied customers say about you that is the most powerful driver of growth for your business. Becoming Magnetic and attracting business, truly is an art, rather than a science, because every business is different, and uses a unique combination of strategy, people, and purpose to achieve success and growth. There is no one-size-fits-all formula, but with creativity and focus, any business can create a powerful revenue growth engine that continuously works to build and sustain success. Learn how to match successful growth strategies with your people, purpose, and culture to create your own unique 'magnetism' to attract business. Discover the simple, powerful keys to growth used by a range of market leading businesses, from a snowboard manufacturing startup company and a website design professional to a minor league baseball team and an family owned upscale grocery store. All of them utilize ideas that you can put to work immediately in your business to become Magnetic. Create a magnetic mindset in your people that leads not only to happier customers who refer others to you, but to more satisfied employees who help attract and recruit great new employees to keep your momentum going. Simplify and clarify how you think about your business to have your entire team become more focused, efficient, and effective in doing those few vitally important things that matters most in driving growth and sustaining success. "-- "Personal recommendations are the number one driver of purchasing decisions; your new revenue growth engine is based in your existing customers. Magnetic is about creating and executing a simple, powerful strategy that will get your customers to drive a steady stream of new customers to you through personal recommendations and positive word-of-mouth. The Customer Driven Growth Strategy derives much of its effectiveness from its simplicity, which enables everyone in the business to focus and execute with excellence. You begin byidentifying the three things that you want your customers to be saying about you. Next, you think through what the three things are that you should do every day, with every customer. Businesses that adopt the Customer Driven Growth Strategy as their core business philosophy benefit from the incredible power that comes with simplicity and focus. When you focus on the three things that you must get right every day, you begin to be the best at what matters most, and that's what gets more customers, increases sales, increases revenue, and grows the business"--


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Never by chance : aligning people and strategy through intentional leadership
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ISBN: 0470594233 1282490974 9786612490972 0470594217 Year: 2010 Publisher: Hoboken, NJ : Wiley,

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