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Aviation has always been a source of fascination, but the industry is not without occasional shocks and surprises. Flight crews are expected to communicate perfectly at all times, to manage complex situations, and to make the right decisions at the right times. In the corporate world, it is no different. And this is where professional pilot and communication expert Peter Brandl draws remarkable parallels between these two worlds. Crash Communication takes his audience on an exciting journey between airplane cockpits and the business world. It combines spectacular incidents from aviation and business with everyday communication scenarios. How is it that, in spite of the highest safety precautions, catastrophic air accidents still occur from time to time? Similarly, how is it possible that a lender would give $320 million to an insolvent US bank? Crash Communication shows that the factor of "human error" follows a fatal logic. Peter Brandl offers original and relevant answers to fundamental questions of leadership and communication. His fascinating approach shows managers and executives in the "corporate cockpit" what to do when the warning lights come on.

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Decision making.

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