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This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations. This is a practical, hands-on guide for anyone trying to design systems that reflect the way customers want to do their work. The authors developed Contextual Design, the method discussed here, through their work with teams struggling to design products and internal systems. In this book, you'll find the underlying principles of the method and how to apply them to diff

System design. --- System analysis. --- Network analysis --- Network science --- Network theory --- Systems analysis --- System theory --- Mathematical optimization --- Design, System --- Systems design --- Electronic data processing --- System analysis --- System design --- Systems Analysis --- #SBIB:309H1720 --- Agent-Based Modeling --- Analysis, Systems --- Complexity Analysis --- System Dynamics Analysis --- Systems Approach --- Systems Medicine --- Systems Oriented Approach --- Systems Thinking --- Agent Based Modeling --- Agent-Based Modelings --- Analyses, Complexity --- Analyses, System Dynamics --- Analyses, Systems --- Analysis, Complexity --- Analysis, System Dynamics --- Approach, Systems --- Approach, Systems Oriented --- Approachs, Systems --- Approachs, Systems Oriented --- Complexity Analyses --- Dynamics Analyses, System --- Dynamics Analysis, System --- Medicine, Systems --- Medicines, Systems --- Modeling, Agent-Based --- Modelings, Agent-Based --- System Dynamics Analyses --- Systems Analyses --- Systems Approachs --- Systems Medicines --- Systems Oriented Approachs --- Systems Thinkings --- Thinking, Systems --- Thinkings, Systems --- Research --- Systems Theory --- Informatiekunde, informatie management --- Systèmes, Conception de. --- Systèmes, Analyse de. --- Computer architecture. Operating systems

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Contextual Design: Design for Life, Second Edition, describes the core techniques needed to deliberately produce a compelling user experience. Contextual design was first invented in 1988 to drive a deep understanding of the user into the design process. It has been used in a wide variety of industries and taught in universities all over the world. Until now, the basic CD approach has needed little revision, but with the wide adoption of handheld devices, especially smartphones, the way technology is integrated into people's lives has fundamentally changed. Contextual Design V2.0 introduces both the classic CD techniques and the new techniques needed to "design for life", fulfilling core human motives while supporting activities. This completely updated and revised edition is written in a clear, informal style without excessive jargon, and is the must-have book for any UX Design library. Users will find coverage of mobile devices and consumer and business products, all illustrated with new examples, case studies, and discussions on how to use CD with the agile development and other project requirements methods.

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Contextual Design: Design for Life, Second Edition, describes the core techniques needed to deliberately produce a compelling user experience. Contextual design was first invented in 1988 to drive a deep understanding of the user into the design process. It has been used in a wide variety of industries and taught in universities all over the world. Until now, the basic CD approach has needed little revision, but with the wide adoption of handheld devices, especially smartphones, the way technology is integrated into people’s lives has fundamentally changed. Contextual Design V2.0 introduces both the classic CD techniques and the new techniques needed to "design for life", fulfilling core human motives while supporting activities. This completely updated and revised edition is written in a clear, informal style without excessive jargon, and is the must-have book for any UX Design library. Users will find coverage of mobile devices and consumer and business products, all illustrated with new examples, case studies, and discussions on how to use CD with the agile development and other project requirements methods. Provides tactics on how to gather detailed data on how people live, work, and use products Helps develop a coherent picture of a whole user population Presents tactics on how to use the seven "Cool Concepts" to support core human motives and generate new product concepts guided by user data, ideation techniques, and principles key to producing a compelling user experience Explains how to structure the system and user interface to best support the user across place, time, and platform

System design. --- System analysis. --- User-centered system design. --- Human-computer interaction. --- Computer software --- Product design. --- Human factors.