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The goal of this book is to provide a comprehensive, multi-dimensional approach to research and practice in e-government 2.0 implementation. Contributions from an international panel of experts apply a variety of methodological approaches and illustrative case studies to present state-of-the-art analysis and perspectives. Around the world, governments are employing technological advancements to revolutionize their ways of working, resulting in changing relationships among public organizations and their constituents. Important enablers are new uses of information and knowledge-sharing technologies that emerged with the advent of the Web 2.0 paradigm; initially used in the private arena, such user-friendly, participatory, intuitive and flexible Web 2.0 technologies (e.g., blogs, Wikis, RSS, social networking platforms, folksonomy, podcasting, mashups, virtual worlds, open linked data, etc.) are increasingly disseminated within the professional sphere, regardless of organization type or field of activities. Current e-government environments have undergone considerable transformations in an attempt to satisfy the incessant demand for more advanced e-service delivery, better access to information and more efficient government management. Looking to the future, the emergence of Web 2.0, the rise of social networks, and the wider dissemination of data and information are expected to generate many benefits, such as a better match between public services and citizens' expectations, greater adoption of online services by citizens, and better control of costs and prevention of delays in the implementation of new services. Governments around the world are building frameworks and proposals for e-government 2.0, in the hopes of improving participation, transparency and integration, while speeding up the pace of innovation through collaboration and consultation. This volume addresses a gap in the research literature, offering timely insights on the e-government 2.0 phenomenon and directions for future practice and policy.

Economics/Management Science. --- Innovation/Technology Management. --- Public Administration. --- Media Management. --- Political Communication. --- Economics. --- Mass media. --- Economie politique --- Médias --- Internet in public administration -- Case studies. --- Internet in public administration. --- Political participation -- Technological innovations -- Case studies. --- Political participation -- Technological innovations. --- Management --- Business & Economics --- Management Theory --- Digital government --- E-government --- Electronic government --- Online government --- Business. --- Industrial management. --- Management. --- Political communication. --- Public administration. --- Business and Management. --- Public administration --- Political communication --- Political science --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Business --- Industrial organization --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Administration --- Industrial relations --- Organization

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Politics --- Economics --- Applied marketing --- Information systems --- ICT (informatie- en communicatietechnieken) --- politieke wetenschappen --- e-business --- economie --- informatiesystemen --- e-commerce

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Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.

Politics --- Economics --- Applied marketing --- Information systems --- ICT (informatie- en communicatietechnieken) --- politieke wetenschappen --- e-business --- economie --- informatiesystemen --- e-commerce

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This book constitutes the proceedings of the 18th International Conference on Research Challenges in Information Sciences, RCIS 2024, which took place in Guimarães, Portugal, during May 2024. The scope of RCIS is summarized by the thematic areas of information systems and their engineering. The 25 full papers, 12 Forum and 5 Doctoral Consortium papers included in these proceedings were carefully reviewed and selected from 100 submissions. They were organized in topical sections as follows: Part I: Data and information management; conceptual modelling and ontologies; requirements and architecture; business process management; data and process science; security; sustainability; evaluation and experience studies Part II: Forum papers; doctoral consortium papers.

Information technology --- Database management. --- Software engineering. --- Machine learning. --- Information storage and retrieval systems. --- Computer Application in Administrative Data Processing. --- Business Process Management. --- Database Management. --- Software Engineering. --- Machine Learning. --- Information Storage and Retrieval. --- Management.