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Benchmarking (Management) --- -Municipal government --- -Municipal services --- -#SBIB:35H1362 --- #SBIB:35H006 --- Municipal services within corporate limits --- Public services --- Municipal government --- Public utilities --- Cities and towns --- City government --- Municipal administration --- Municipal reform --- Municipalities --- Urban politics --- Local government --- Metropolitan government --- Municipal corporations --- Evaluation --- Organisatie en beleid: lokale besturen: Verenigde Staten --- Bestuurswetenschappen: theorieën --- Government --- Municipal services --- #SBIB:35H1362 --- United States --- Municipal services - United States - Evaluation. --- Municipal government - United States - Evaluation. --- Benchmarking (Management) - United States.

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This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.

Municipal services --- Municipal government --- Benchmarking (Managememt) --- Evaluation.

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Out of their desire to move ahead with performance management—the use of performance information for management purposes—managers, analysts, and students sometimes skip too quickly through the intricacies of good performance measurement. Performance Measurement for Managing Local Government answers the persistent questions confronting everyone who has ever tried to design measures, refine measures, or make measures the management tools they are supposed to be. This book describes the ins and outs of performance measurement, guides readers toward proper design of measures, illustrates common errors and ways to avoid them, offers tips, and even provides sets of suitable measures on which to build. (Provided by publisher)

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County services --- Government productivity --- Local government --- Municipal services --- Total quality management in government --- Evaluation

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Public administration --- United States of America