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Dissertation
Information Quality Monitoring Application
Authors: --- --- ---
Year: 2016 Publisher: Leuven KU Leuven. Faculteit Economie en Bedrijfswetenschappen

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Abstract

Information is a critical asset whose quality determines overall organizational performance. As a way of achieving quality improvement, we propose the idea of an information system (IS) able to assess and continuously monitor the evolution of the quality of corporate information assets. The concrete result of the research, RIFLE, is a prototype software system relying on surveying questionnaires to continuously collect perceived feedback about corporate information assets from information consumers and including a functionality to graphically visualize the evolution of the quality of the tracked assets. RIFLE is purposely independent from any particular data quality (DQ) assessment methodology albeit designed from the ground up to be compatible with leading state-of-the-art DQ methodologies and techniques. The key requirements of the prototype system were analyzed and aligned with the general principles of IS acceptance theories. As a result, RIFLE has been built to allow information consumers to provide feedback in a non-disruptive and cost-efficient way, which is hoped to increase its acceptance in organizations. The approach followed and the steps taken while iteratively developing RIFLE clearly position the present research effort in the design science research discipline.

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