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"Each year art and antiques worth many billions of pounds are sold at auction. These auctions consist of numerous, intense episodes of social interaction through which the price of goods rapidly escalates until sold on the strike of a hammer. In this book, Christian Heath examines the fine details of interaction that arises at auctions, the talk and visible conduct of the participants and their use of various tools and technologies. He explores how auctioneers, buyers and their representatives are able to transact the sale of diversely priced goods in just seconds. Heath addresses how order, trust and competition are established at auctions and demonstrates how an economic institution of some global importance is founded upon embodied action and interaction. The analysis is based on video recordings of sales of art and antiques gathered within a range of national and international auction houses in Europe and the United States"--

Social psychology --- Economic relations. Trade --- Art --- auctions --- Art auctions --- Antique auctions --- Social interaction. --- Human interaction --- Interaction, Social --- Symbolic interaction --- Exchange theory (Sociology) --- Psychology --- Auctions --- Psychological aspects. --- Social aspects. --- Social Sciences --- Sociology --- auctions [sales events]

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This book is based on a substantial collection of video recordings of everyday medical consultations in the UK, and offers a micro-analysis of the visual and vocal aspects of the interaction between doctors and patients. Using actual examples, accompanied by numerous illustrations, Christian Heath explores the moment-by-moment coordination of body movement and speech by and between doctor and patient. He discusses various aspects of medical examination, leave-taking, and the ways in which the participants sustain each other's attention. He also raises certain practical issues of medical work, such as the use of records and computers during the consultation, and the impact of 'bureaucratic' demands on the flow of information between doctor and patient. The book reveals the delicacy and precision which enter into the articulation and synchrony of visual behaviour and speech, and throws light on the systematics - the social organization - underlying the seeming minutiae of everyday life. In this way, it contributes both to our understanding of doctor-patient communication, and to the growing body of research on face-to-face interaction.

Kinesics. --- Physician-Patient Relations. --- Interpersonal relations --- Physician and patient --- Doctor and patient --- Doctor-patient relationships --- Patient and doctor --- Patient and physician --- Patient-doctor relationships --- Patient-physician relationships --- Patients and doctors --- Patients and physicians --- Physician-patient relationships --- Physicians and patients --- Fear of doctors --- Narrative medicine --- Human relations --- Interpersonal relationships --- Personal relations --- Relations, Interpersonal --- Relationships, Interpersonal --- Social behavior --- Social psychology --- Object relations (Psychoanalysis) --- Body Language --- Body Languages --- Language, Body --- Languages, Body --- Posture --- Interpersonal relations. --- Physician and patient. --- Kinesics --- Physician-Patient Relations --- Doctor Patient Relations --- Physician Patient Relations --- Physician Patient Relationship --- Doctor-Patient Relations --- Doctor Patient Relation --- Doctor-Patient Relation --- Physician Patient Relation --- Physician Patient Relationships --- Physician-Patient Relation --- Relation, Doctor Patient --- Relation, Doctor-Patient --- Relation, Physician Patient --- Relation, Physician-Patient --- Relations, Doctor Patient --- Relations, Doctor-Patient --- Relations, Physician Patient --- Relations, Physician-Patient --- Relationship, Physician Patient --- Relationships, Physician Patient --- Sociology of health --- Pragmatics --- Sociolinguistics --- United Kingdom --- Health Sciences --- Psychiatry & Psychology

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Artificial intelligence --- Social aspects --- Congresses

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Workplace studies are of growing significance to people in a broad range of academic disciplines and professions, in particular those involved in the development of new technologies. This ground breaking book, first published in 2000, brings together key researchers in Europe and the US to discuss critical issues in the study of the workplace and to outline developments in the field. The collection is divided into two parts. Part I contains a number of detailed case studies that not only provide an insight into the issues central to workplace studies but also some of the problems involved in carrying out such research. Part II focuses on the interrelationship between workplace studies and the design of new technologies. This book provides a valuable, multidisciplinary synthesis of the key issues and theoretical developments in workplace studies and a guide to the implications of such research for new technology design and the workplace.

Organizational change --- Technological innovations --- Communication in design. --- Communication and technology. --- Changement organisationnel --- Innovations --- Communication en design --- Communication et technologie --- Management. --- Employee participation. --- Gestion --- Participation du personnel --- Social Sciences --- Sociology --- Technology and communication --- Technology --- Design --- Employee participation in technological innovations --- Inventions, Employees' --- CHANGEMENT ORGANISATIONNEL --- INNOVATION TECHNOLOGIQUE --- COMMUNICATION ET TECHNOLOGIE --- ENVIRONNEMENT DE TRAVAIL --- MANAGEMENT --- PARTICIPATION DES SALARIES

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Provides practical guidance for both students and academics on how to use video in qualitative research, how to address the problems and issues that arise in undertaking video-based field studies and how to subject video recordings to detailed scrutiny and analysis.

Social sciences --- Qualitative research --- Video recording. --- Research --- Audio-visual aids.