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This book provides a detailed vogue picture of workforce management. Nowadays, the methodology of people management has been more advanced and dynamic; it becomes highly competitive. Keeping in mind the significance of economic and social development of the country, the author has tried to draw attention on innovative and creative practices of workforce retention in business. The book provides an idea on the way of merchandising with people, cultural dynamics with impacted leadership, investment in people for organizational transformation and the future of people management with artificial intelligence.
Information technology --- Artificial intelligence. --- Personnel management. --- Business Process Management. --- Artificial Intelligence. --- Human Resource Management. --- Management.
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This book provides valuable insights and guidance for firms looking to improve their operations in the face of disruption and uncertainty. It contributes to the body of knowledge in logistics and supply chain disciplines which will be useful to both industry practitioners and academics. With this, the book first emphasizes the road to outsourcing 4.0 by providing updated information and perspectives on these trends, given that outsourcing has evolved significantly over the years and new technologies, such as artificial intelligence (AI), cloud computing, Internet of Things (IoT), and machine learning are changing the way outsourcing is done. In addition, the book also explores new models such as third-party logistics (3PL) providers and crowdsourcing which have changed the landscape of outsourcing. Lastly, the book includes updated best practices for outsourcing, including how to choose outsourcing partners, manage outsourcing relationships, and minimize risks in the post-COVID-19 recovery period. Each chapter in the book goes through concepts, development histories, benefits, risks and challenges, and includes recent case studies. Dr. Mohammadreza Akbari (“Reza”) is an MBA Academic Director (JCUS), Course Coordinator (BBus, BCom), and Senior Lecturer (Supply Chain Management) at James Cook University, College of Business, Law, Governance. He has a Doctor of Business Administration (DBA) from Victoria University (Melbourne), a Master of Business Administration (MBA) from University Putra Malaysia (Serdang), a Graduate Certificate in Tertiary Teaching and Learning from RMIT University (Melbourne), and a certificate of Teaching in Higher Education from Harvard University BOK Centre (Cambridge).
Business logistics. --- Information technology --- Supply Chain Management. --- Business Process Management. --- Business IT Infrastructure. --- Management.
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“[A] fusion of empathetic strategies with practical insights offers a transformative perspective on workplace efficiency and burnout prevention, making it essential reading for leaders and HR professionals in creating sustainable, healthy organizational cultures.” - Ganna Pogrebna, Professor of Behavioral Analytics and Data Science, University of Sydney, Australia “[...] This is a must-read for those interested in both process management and burnout. And the links between both”. - Sir Cary L. Cooper, Professor of Organizational Psychology & Health, Alliance Manchester Business School, England “Blending rigorous academic research with real-world insights, this book is a must-read for anyone seeking to navigate the complexities of work efficiency and psychological well-being”. - Kurt Matzler, Professor of Strategic Management, University of Innsbruck, Austria, and author of The High Performance Mindset: Race Across America, listed in Forbes Ten Best Business Books of 2023 How can we work towards ensuring that organisations are robust and highly productive and avoid issues such as tiredness, burnout, high employee turnover, motivational issues, or problems with the emotional climate? Bringing together the fields of process management and organisational behaviour for the first time, this book provides sorely needed practical guidance on how organisations can diagnose, anticipate, and address psychological issues in their workforces as well as process vulnerabilities in their operations. Advocating for a human-centred approach to process management, the authors help discover and prevent negative psychological issues related to emotional exhaustion. This book offers a step-by-step toolkit for burnout recognition and systematic prevention using established process management tools. Thus, the book offers a deep look into psychological aspects far beyond classical process management. Yevgen Bogodistov, currently a Professor of Project and Process Management at the Management Centre Innsbruck (MCI), Austria, is a dedicated researcher in business process management and organisational behaviour. Prior to his academic role, he held positions as a leading economist, HR director, and COO in a midsize Ukrainian enterprise. Jürgen Moormann, a Professor of Bank and Process Management at the Frankfurt School of Finance & Management, specialises in strategic development, business engineering, and process management. With a background in management consulting, he brings valuable expertise to the German financial services sector.
Management. --- Personnel management. --- Information technology --- Human Resource Management. --- Business Process Management.
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This book is a revised version of the PhD dissertation written by the author at Sapienza – Università di Roma in Italy. Robotic Process Automation (RPA) is an automation technology in the field of BPM that creates software robots to automate rule-based and repetitive tasks performed by human users in their applications’ user interfaces (UIs). The research underlying this thesis is targeted to: (i) automatically understand which user actions contribute to which routines inside a UI log and (ii) automatically generate executable RPA scripts directly from the UI logs. To this end, a cross-platform software tool called smartRPA was developed, which is able to generate executable RPA scripts, and then validated on four non-functional requirements to measure the quality of the underlying approach. In 2023, the PhD dissertation won the “BPM Dissertation Award”, granted to outstanding PhD theses in the field of Business Process Management.
Business --- Artificial intelligence. --- Information technology --- Business Informatics. --- Artificial Intelligence. --- Business Process Management. --- Data processing. --- Management.
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This book explores a process perspective on design and development, grounded in research in design studies, engineering design and systems design. The design and development process is important---it creates all artificial products and systems and determines how well they address human needs. The process perspective set out in this book has value for design and development practice and education, and is in its own right a fascinating topic of investigation. This book expands on the foundations of a process perspective and discusses its realisation in many process models, theories and approaches that have been developed over the years. The chapters provide connected overviews of key concepts and introduce new conceptual frameworks to clarify relationships between the contributions discussed. Practical considerations and competencies required to realise the tangible benefits of a process perspective are also discussed. A unique aspect of this book is that it brings together many perspectives on the design and development process: those that focus on individual design activity through to those that focus on large-scale development projects; those of research interest and those of practical interest; and those of relevance to design contexts ranging from human-centered design to engineering design and systems design. The chapter bibliographies collect carefully-selected recommendations for further reading on each topic discussed. The book additionally contains many figures presented in colour, visually reflecting each topic's relationship to the new organising frameworks that are introduced.
Engineering design. --- Project management. --- Information technology --- Knowledge management. --- Engineering Design. --- Project Management. --- Business Process Management. --- Knowledge Management. --- Management. --- System design.
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This book presents advanced methods in business intelligence models that are applicable in research areas of business and enterprise research such as business informatics, e-business, customer behavior and agricultural business. Featuring selected contributions presented at the 2021 International Conference on Business Intelligence and Modelling (IC-BIM) held in Athens, Greece, this book analyses a series of issues and tools for business intelligence in everyday business operations. The International Conference on Business Intelligence and Modelling (IC-BIM) started in 2011 and is an international interdisciplinary conference focusing on the theoretical approach of the contemporary issues evolved in business intelligence and modelling and the integration of theory and practice.
Information technology --- Business --- Quantitative research. --- Business Process Management. --- Business Informatics. --- Data Analysis and Big Data. --- Management. --- Data processing.
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This book fills a serious gap by providing a conceptual framework for understanding the digital world. This world contains large, heterogeneous systems that have to manage dynamic behavior as well as static items and data. Obviously, new, digital methods are needed to deal with the challenges of the digital world. This book introduces such a method with Heraklit, an intuitively simple, albeit powerful framework for modeling, communicating, and analyzing computer-integrated systems. It integrates proven methods for composing modules, describing behavior with local cause and effect, and digitally representing real- and imagined-world items, resulting in a comprehensive, expressive, concerted, technically simple, digital modeling method. This book is structured according to three Heraklit pillars, starting in Part I with the central Heraklit concept of modules, in particular their composition and refinement. Part II covers the second pillar of Heraklit, dynamics, focusing on modules that describe aspects of behavior. Part III focuses on static aspects. In particular, real- and imagined-world items and their symbolic representation are carefully distinguished and related. Together, these three pillars are consolidated in Part IV, integrating all concepts into a powerful formal framework. The book concludes in Part V with a more comprehensive case study of a typical retail business, recommendations on how to start modeling with Heraklit, and useful graphical conventions for the graphical representation of Heraklit models. Heraklit covers the range from the first informal structuring ideas for a computer-integrated system, through the specification of (business) processes, the contributions of people, organizations, and mechanical devices, up to the construction of software. The book is therefore written for students in areas related to system modeling, system design, and system engineering, as well as for professionals in these fields.
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This book addresses challenges caused by COVID-19 crisis on financial reporting and information management systems. Information access, transmission and rapid changes in the operating environment revealed inadequacies of international financial reporting standards. Accounting and information are critical elements for business success. While accounting processes financial information and more often guided by standards, information sciences bothers on having access to the right information. Crisis overtime has exposed the weaknesses and/or limitations of these important ingredients of business. The recent pandemic created different challenges and revealed the inadequacies of several accounting and information systems processes. The dynamics of planned business restructuring activities introduced lots of considerations culminated to additional disclosure for business tax purposes. The volume combines perspectives and research from academics and practitioners from the industry on modifying accounting systems and processes to be resilient in and out of crisis. The chapters in the book highlight recommendations to standards and information system improvement.
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This book constitutes revised papers from the International Workshops held at the 21st International Conference on Business Process Management, BPM 2023, in Utrecht, The Netherlands, during September 2023. Papers from the following workshops are included: • 7th International Workshop on Artificial Intelligence for Business Process Management (AI4BPM 2023) • 7th International Workshop on Business Processes Meet Internet-of-Things (BP-Meet-IoT 2023) • 19th International Workshop on Business Process Intelligence (BPI 2023) • 16th International Workshop on Social and Human Aspects of Business Process Management (BPMS2 2023) • 2nd International Workshop on Data-Driven Business Process Optimization (BPO 2023) • 11th International Workshop on Declarative, Decision and Hybrid Approaches to Processes (DEC2H 2023) • 1st International Workshop on Digital Twins for Business Processes (DT4BP 2023) • 1st International Workshop on Formal Methods for Business Process Management (FM-BPM 2023) • 2nd International Workshop on Natural Language Processing for Business Process Management (NLP4BPM 2023) • 1st International Workshop on Object-Centric Processes from A to Z (OBJECTS 2023) • 3rd International Workshop on Change, Drift, and Dynamics of Organizational Processes (ProDy 2023) Each of the workshops focused on particular aspects of business process management. Overall, after a thorough review process, 42 full papers were selected from a total of 86 submissions. .
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This volume constitutes revised selected papers of several workshops, the EDOC Forum and the Demonstrations and Doctoral Consortium track, which were held in conjunction with the 27th International Conference on Enterprise Design, Operations, and Computing, EDOC 2023, in Groningen, The Netherlands, during October 30–November 3, 2023. The 18 revised full papers and 7 short papers presented in this book were carefully reviewed and selected from 37 submissions. They stem from the following satellite events: - Workshop on Intelligent Digital Architecture, Methods, and Services for Industry 4.0 and Society 5.0 (IDAMS) - Workshop on Empirical Methodologies for Research in Enterprise Architecture and Service-Oriented Computing (iRESEARCH) - Workshop on the Modelling and Implementation of Digital Twins for Complex Systems (MIDas4CS) - Workshop on Service-oriented Enterprise Architecture for Enterprise Engineering (SoEA4EE) - EDOC Forum - Demonstrations Track - Doctoral Consortium.
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