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This book provides an overview of data mining methods in the field of business. Business management faces challenges in serving customers in better ways, in identifying risks, and analyzing the impact of decisions. Of the three types of analytic tools, descriptive analytics focuses on what has happened and predictive analytics extends statistical and/or artificial intelligence to provide forecasting capability. Chapter 1 provides an overview of business management problems. Chapter 2 describes how analytics and knowledge management have been used to better cope with these problems. Chapter 3 describes initial data visualization tools. Chapter 4 describes association rules and software support. Chapter 5 describes cluster analysis with software demonstration. Chapter 6 discusses time series analysis with software demonstration. Chapter 7 describes predictive classification data mining tools. Applications of the context of management are presented in Chapter 8. Chapter 9 covers prescriptive modeling in business and applications of artificial intelligence.

Business --- Data processing. --- Business information services. --- Business Information Systems.

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This book provides operational guidance on how to bring process mining to the next level, with process intelligence enabling companies to improve process efficiency and realize value. Written by practitioners, it combines the editor’s 10-year experience in this field gained at Celonis and Siemens, with 12 best practice use cases from international companies representing multiple industries and domains. Part I sets the stage describing the evolution from process mining to process intelligence. The chapters guide the reader step by step, from getting started to driving adoption at scale. Success factors critical for digital transformations and a detailed path to value realization are presented. Best practices on operating models and Centers of Excellence (CoEs) are shared as accelerators for successful digital transformations. Part II presents 12 use cases written by transformation- and CoE leaders who have achieved significant impact and value with process intelligence in their respective organization. All use cases have been written independent from any particular software, with a focus on evangelizing the topic and showcasing how companies like ABB, BMW, Bosch, Merck, PepsiCo, Saint Gobin, Siemens, and others leverage the capability to drive value. Part III provides an outlook on the future of process intelligence from an academic and an operational perspective, with a special focus on the disruptive impact of GenAI with future scenarios, challenges and recommendations. The book is written by practitioners for practitioners. Readers may have responsibilities as senior executives, transformation leaders, process managers and experts, consultants, change evangelists, etc. The book provides operational, hands-on tips on how to accelerate process transformation in organizations by detailing best practices as well as possible pitfalls.

Business --- Business information services. --- Artificial intelligence. --- Business Informatics. --- Business Information Systems. --- Artificial Intelligence. --- Data processing.

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This book includes selected papers presented at World Conference on Information Systems for Business Management (ISBM 2023), held in Bangkok, Thailand, during September 7–8, 2023. It covers up-to-date cutting-edge research on data science, information systems, infrastructure and computational systems, engineering systems, business information systems, and smart secure systems.

Artificial intelligence --- Business --- Data processing --- Computational intelligence. --- Business information services. --- Computational Intelligence. --- Data Science. --- Business Information Systems. --- Data processing.

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"Global Business Services (GBS) plays a crucial role as a driving force behind economic growth. However, many enterprises encounter challenges in effectively implementing GBS. In their groundbreaking book, Albert Plugge and Shahrokh Nikou delve into the factors how to implement GBSs successfully.” Professor Jochen Wirtz, Ph.D.,Vice Dean MBA Programmes at National University of Singapore The concept of Global Business Services (GBS) is well recognised and researched by both scholars and practitioners. However, the complexity of applying GBS has been the subject of various critiques due to its effect on firms’ business processes, service portfolio and provisioning of in-house as well as outsourced services. Although GBS results have been much criticised, this book argues that the rise of digitalisation reopens the question of implementing GBS successfully. The findings of this novel research, which is based on a multi-method approach, provide insights in relevant GBS factors and how these factors affect a GBS implementation strategy. Further analysis show how digitalisation, including platforms and AI, enable GBS organisations to decrease implementation issues. Research outcomes illustrate that firms which apply an enterprise ecosystem approach are better able to exchange GBS information. The willingness and ability of firms to intensify the collaboration at managerial and subject matter level will help to overcome GBS implementation challenges. This book puts forward the case that the rise of digitalisation enables GBS organisations to provide benefits and ensure that the GBS business model still matters. It will be of great interest to scholars of digital business. Albert Plugge is a Professor at Nyenrode Business University in the Netherlands. His research interests comprise of ESG, transformation, digitalisation, global business services, and their effect on organisational structures. Shahrokh Nikou is an Assistant Professor of Organisational Design in the Faculty of Industrial Design Engineering at Delft University of Technology in the Netherlands. His research focuses on digitalisation, digital transformation, organisational design, sustainable business strategy, while spanning both organisational and individual domains. .

Business --- Data processing. --- Technological innovations. --- Business information services. --- Innovation and Technology Management. --- Business Information Systems. --- IT in Business.

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This open-access book is premised on the belief that understanding and protecting privacy requires a multidisciplinary approach. The editors of this contributed book believe that privacy is a ‘wicked problem’ because of its social complexity. In the modern world, political, social, and technological structures increasingly violate human privacy in physical and virtual spaces. Our behaviors are surveilled, captured, and monetized—often without our knowledge. Contributors are experts from diverse fields, including anthropology, architecture, data science, engineering, history, information systems, library sciences, medicine, philosophy, and supply chain management, each writing for an explicitly interdisciplinary readership. Privacy as a concept is a moving target across the globe, morphing and transforming historically from one epoch to the next. By moving beyond the limitations of a single disciplinary lens, this book aims at a richer, more comprehensive, and more lasting analysis. This collection is of great interest to students and scholars of diverse backgrounds studying human privacy. Mary C. Lacity is David D. Glass Chair and Distinguished Professor of Information Systems in the Sam M. Walton College of Business at the University of Arkansas. She was previously Curators’ Distinguished Professor at the University of Missouri. She has held visiting positions at MIT, the London School of Economics, Washington University, and Oxford University. She is Founding Co-editor of the Palgrave Series on Technology, Work, and Globalization. She has published 32 books on the topics related to technology, work, and globalization, including authoring and co-editing nine books in the series. Lynda Coon is Professor of History and Dean of the Honors College at the University of Arkansas. In 2023, she organized a cross-disciplinary course called Privacy, recruiting professors from architecture, political science, engineering, medicine, business, philosophy, data science, and library sciences to teach the course. Coon’s research focuses on the history of Christianity from circa 300-900. Her first book, Sacred Fictions: Holy Women and Hagiography in Late Antiquity, explored the sacred biographies of holy women in late antiquity. Her second book, Dark Age Bodies: Gender and Monastic Practice in the Early Medieval West, focused on the ritual, spatial, and gendered worlds of monks in the Carolingian period (ca. 750-987).

Technological innovations. --- Data protection. --- Business information services. --- Innovation and Technology Management. --- Data and Information Security. --- Business Information Systems.