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In the last two years, consumers have experienced massive changes in consumption - whether due to shifts in habits; the changing information landscape; challenges to their identity, or new economic experiences of scarcity or abundance. What can we expect from these experiences? How are the world's leading thinkers applying both foundational knowledge and novel insights as we seek to understand consumer psychology in a constantly changing landscape? And how can informed readers both contribute to and evaluate our knowledge? This handbook offers a critical overview of both fundamental topics in consumer psychology and those that are of prominence in the contemporary marketplace, beginning with an examination of individual psychology and broadening to topics related to wider cultural and marketplace systems. The Cambridge Handbook of Consumer Psychology, 2nd edition, will act as a valuable guide for teachers and graduate and undergraduate students in psychology, marketing, management, economics, sociology, and anthropology.

Consumers --- Consumer behavior. --- Psychology. --- Behavior, Consumer --- Buyer behavior --- Decision making, Consumer --- Human behavior --- Consumer profiling --- Market surveys

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"During the years between the Civil War and World War II, police in New York City struggled with how to control a diverse city. In Police and the Empire City Matthew Guariglia tells the history of the New York Police to show how its origins were built upon and inseparably entwined with the history of race, ethnicity, and whiteness in the United States. Guariglia explores the New York City Police Department through its periods of experimentation and violence as police experts import tactics from the US occupation of the Philippines and Cuba, devise modern bureaucratic techniques to better suppress Black communities, and infiltrate supposedly-unknowable immigrant neighborhoods. Innovations ranging from recruiting Chinese, Italian, or German police to form "ethnic squads," the use of deportation and federal immigration restrictions to control local crime-even the introduction of fingerprinting-were motivated by attempts to govern a multiracial city. Campaigns to remake the police department created an urban landscape where power, gender, sexuality, race, ethnicity, crime, and bodies collided and provided a foundation for the supposedly "colorblind," technocratic, federally-backed, and surveillance-based policing of today"--

Police --- Law enforcement --- Racial profiling in law enforcement --- Discrimination in law enforcement --- Police brutality --- Police-community relations --- History. --- New York (N.Y.). --- New York (N.Y.) --- Ethnic relations

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Vous êtes connu, on vous connaît, et on va vous traiter bien. De façon personnalisée, mieux même que tous les autres. On construira autour de vous tout un monde qui vous va bien, un monde pour lequel vous êtes parfaitement profité, ou inversement. Aimer telle musique, utiliser tel mode de transport, avoir tel type d'amis ou d'ancêtres, etc., autant de traces que vous laissez, le plus souvent fournies par vous-mêmes, mais parfois aussi à votre insu. En croisant ces données avec celles d'individus similaires, des profils sont établis par lesquels des prédictions relatives à vos décisions et vos actions deviennent possibles et accessibles à des firmes, des gouvernements ou des partis. On sait ainsi prévoir où vous allez, ce que vous achèterez, comment vous réagirez. Mais surtout vous orienter dans vos choix, vous optimiser. Bienvenue dans les sociétés du profilage !

Identité numérique --- Profilage des consommateurs --- Protection de l'information (informatique) --- confidentialité des données --- analyse de données --- fouille de données --- traitement de données --- Consumer profiling --- Online identities --- Data protection --- Identité numérique. --- Profilage des consommateurs. --- Protection de l'information (informatique).

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Online shopping is undergoing significant changes around the globe, evolving in the food and non-food segments alike. Representing a vital distribution channel that reaches countless customers, sales from online shopping have long-since exceeded USD 1000 billion per year and are growing steadily. This book is intended for general readers and professionals interested in companies’ strategic orientation in connection with their online format and building and strengthening customer loyalty. In this regard, their business strategies are not considered in their full scope and complexity; instead, the book focuses more narrowly on the relationship between business strategy, buying behavior and customer loyalty.

Consumer behavior. --- Electronic commerce Psychological aspects. --- Strategic planning. --- Goal setting (Strategic planning) --- Planning, Strategic --- Strategic intent (Strategic planning) --- Strategic management --- Planning --- Business planning --- Behavior, Consumer --- Buyer behavior --- Decision making, Consumer --- Human behavior --- Consumer profiling --- Market surveys

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"95% of consumers are now making at least one lasting change to how they live, shop and work. Consumers are being forced to face their own consumption, causing many to reconsider their purchases accordingly. Consumers are planning to maintain increased connections with their communities, and some will actively purchase from brands that provide a sense of community. The consumer you thought you knew is no longer, and there is an urgent need to get reacquainted with consumers to understand the changes they've been through, and the new values they hold. Companies need to increase consumer confidence to encourage a return to the public domain. Technology enables the change in consumer behaviour, but it also alienates it. Digital is facilitating life at home, enabling virtual working and learning, as well as providing entertainment and connection. But this ubiquity also creates a roadblock for those who do not have the access or skills to adequately navigate the online world. Companies must outmanoeuvre uncertainty by course correcting, again and again as circumstances change. This requires them to reassess assumptions, re-evaluate scenarios and strengthen their ability to sense and respond. Humanizing Digital will provide a blueprint for what businesses can do to ensure they effectively adjust their assumptions about consumers, re-evaluate all scenarios and strengthen their capability to predict and respond accordingly. If we are to overcome the growing environment of digital life, we need to better understand how building trust is critical to meet the needs of our customers, employees and citizens. This will in turn foster better communication, improve marketing, collaboration & innovation, buttress democracy and generate profitable growth"--

Consumer behavior. --- Consumption (Economics) --- Branding (Marketing) --- Consumer demand --- Consumer spending --- Consumerism --- Spending, Consumer --- Demand (Economic theory) --- Behavior, Consumer --- Buyer behavior --- Decision making, Consumer --- Human behavior --- Consumer profiling --- Market surveys --- Brand name products --- Marketing --- Advertising --- Computer. Automation --- E-books