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Public administration. --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers

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Decision making --- Algorithms. --- Public administration --- Mathematical models. --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Algorism --- Algebra --- Arithmetic --- Foundations

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Public administration. --- Politics and war. --- War --- War and politics --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Political aspects

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This book develops and tests a typology of local state-society relations. To deliver such a comparative study on institutionalized relations between local government and societal actors at the municipal level in Europe, the book identifies and classifies country-specific patterns of these institutionalized governance networks. This work explores the diversity within these institutionalized networks, approaching it from a strong comparative perspective that is anchored on a new typology allowing a more robust analysis of the identifiable patterns. It is a study with appeal to scholars and students of local government, public administration and political science as well as to those pursuing this debate and implementing similar agendas as practitioners. Filipe Teles is Assistant Professor at the Department of Social, Political and Territorial Sciences at the University of Aveiro, Portugal. Adam Gendźwiłł is Assistant Professor of Political Science and Human Geography at the University of Warsaw, Poland. Cristina Stănus is Associate Professor of Political Science at the Lucian Blaga University of Sibiu, Romania. Hubert Heinelt is Emeritus Professor of Public Administration, Public Policy and Urban Research at the Institute for Political Science, Technische Universität Darmstadt, Germany.

Political science. --- Public policy. --- Public administration. --- Governance and Government. --- Public Policy. --- Public Administration. --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Administration --- Civil government --- Commonwealth, The --- Government --- Political theory --- Political thought --- Politics --- Science, Political --- Social sciences --- State, The

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With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to connect, to empathise, and to build trust. This book documents how—after decades of designing out costly face to face transactions, investment in call centres, and incentivising citizens to self-service—the tech industry is promising to re-humanise our frontline public services. It breaks out of disciplinary silos and moves us on from the polarised hype vs. fear discussion on the future of work. It does so through in-depth Q-methodology interviews with a wide range of frontline public servants, from doctors to librarians, from social workers to school receptionists, and from police officers to call handlers. The first of its kind, this book should be of interest across the social sciences and to anyone concerned with how recent measures to digitise and automate our services are paving the way for the development of full-blown AI in frontline work. Stephen Jeffares is Senior Lecturer, School of Government at the University of Birmingham, UK, where, as a director of doctoral research for social sciences and co-director of INLOGOV's Public Management and Leadership programme, he combines his interest in methods, technology and public service. His previous books are Hybrid Governance in European Cities(with Chris Skelcher and Helen Sullivan) and Interpreting Hashtag Politics. .

Political science. --- Public administration. --- Governance and Government. --- Public Administration. --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Administration --- Civil government --- Commonwealth, The --- Government --- Political theory --- Political thought --- Politics --- Science, Political --- Social sciences --- State, The --- Public administration --- Automation.