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The notion of 'Quality' in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including lean-Six Sigma and the latest version of ISO 9001, offering an often confusing variety of ways to achieve business excellence. Quality guru John Oakland's famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you've learned to your practices and achieve sustainable competitive advantage. Guiding readers through the language of TQM and OpEx and all their recent developments, including data analytics, this book sets out a clear way to manage change. This exciting update of a classic is all the busy student or professional will need to begin understanding how to manage Quality and achieve Operational Excellence.

Total quality management. --- Total quality management

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Today, the issue of environmental emissions is more important than ever before. Air pollution with particulates, soot, carbon, aerosols, heavy metals, and so on is causing adverse effects on human health as well as the environment. This book presents new research and findings related to environmental emissions, pollution, and future sustainability. Written by experts in the field, chapters cover such topics as health effects, emission monitoring and mitigation, and emission composition and measurement.

Air quality management.

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Total quality management.

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The book explores basic concepts and advanced topics in the field of water technologies. It deals extensively with advances in materials, material selection, preparation, characterization and application. The relevance of water technologies in industries is considered, and a section is dedicated to describing and analyzing the technologies required for water reuse and advanced purification, including desalination. Nuclear desalination, low-carbon desalination and water purification technologies to address the adverse impacts of climate change are examined from both the adaptation and mitigation points of view. Aimed at senior undergraduate/graduate students in chemical, civil and environmental engineering, along with wastewater and desalination researchers, this book: Details advanced water treatments for varied processes. Describes membrane and desalination techniques for water reuse and advanced purification. Elaborates water technologies at both the front and back ends of the process. Discusses modern technologies for effluent treatment and water recycling. Explores the role of information technology in the water sector.

Water quality management.

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Les établissements de santé ont une obligation de certification par la Haute Autorité de santé dont le référentiel converge vers le concept de la roue de Deming. De nombreux établissements certifient leurs services selon le référentiel ISO 9001 et il est donc essentiel d'avoir un seul et même système qualité ! Cet ouvrage inédit documente la concordance entre les exigences de la norme ISO 9001v2015 et le référentiel HASv2020. Il permet de répondre au nouveau référentiel HASv2020 tout en restant conforme aux exigences de la norme ISO 9001v2015. Livre de référence, il vous accompagne pas à pas vers le nouveau référentiel HASv2020. Unique en son genre, il propose une architecture très pratique et opérationnelle passant en revue chaque critère du nouveau référentiel. Cet ouvrage permettra ainsi une approche opérationnelle du système qualité et surtout il permettra aux établissements de santé certifiés ou souhaitant être certifiés ISO 9001 de consolider un seul et même système de management !.

Total quality management.