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The project takes place in Consultis, a consulting firm that provides strategic and operational advice in organizational management. This SME has a growth strategy for the coming years, and therefore Consultis wishes to document its procedures in order to train its future new employees. The aim of the project is to create a methodological guide on process optimization. Optimizing means making improvements to the process in order to increase its effectiveness and efficiency. 

The methodology therefore describes the key steps for optimizing a process, and thus moving from the as is process to the to be process. There are four phases. First of all, the consultant starts by agreeing with the client on the processes to be optimized and the performance objectives to be achieved. Next, the process improvement team takes stock of the current situation and all the problems that impact the performance of the process. After analyzing the dysfunctions, it improves the process by acting on their causes and finally prepares an action plan in order to lead the change successfully. 

In order to build and continuously improve this methodological guide, the PDCA methodology « Plan Do Check & Act » has been followed. After framing the project, a literature review and a benchmarking were carried out in order to improve Consultis' practices and thus develop the new version of the methodology. This methodology was progressively evaluated on the basis of a proof of concept. Indeed, each step mentioned in the methodology was applied to the UEL mission. After having adapted and continuously improved it, the final methodology was finally described in a methodological guide. This also includes a description of all the activities that make up the phases, as well as an explanation of the relevant tools and techniques that enable consultants to carry out process optimization mission from start to finish. The roles of all stakeholders as well as the results expected at the end of each phase are also mentioned in this guide.

Process – Business process management – Business process improvement – Methodology --- Sciences économiques & de gestion > Gestion des systèmes d'information

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This is a comprehensive textbook that covers all aspects of business process management in the curriculum of German language universities. It presents the proper management of business and process models and ways to model, analyze, and restructure them to optimize costs, improve security, and minimize risk in firms. Includes case examples, exercises, and solutions. Umfassendes Lehrbuch, das alle gängigen Curriculum-Inhalte zum Thema Geschäftsprozessmanagement an deutschsprachigen Hochschulen abdeckt. Es stellt dar, wie das richtige Management von Geschäfts- und Prozessmodellen, deren Modellierung, Analyse und Restrukturierung zu Kostenoptimierung, Sicherheit und Risikominimierung im Unternehmen führt. Mit Fallbeispielen, Übungen und Lösungen. Dieses Buch unterteilt sich in 13 modulare Kapitel, die geschrieben wurden von:Dirk Fahland, Robin Bergenthum, Christian Janiesch, Agnes Koschmider, Ralf Laue, Henrik Leopold, Luise Pufahl, Stefan Schönig, Matthias Weidlich Aus dem Inhalt: Einführung in Modellierungssprachen (BPMN, EPK, Petri-Netze, UML, CMN) Beschreibung der formatlen Sematnik für die Modellierungssprachen Analyse der Modellierungssprachen mit Hilfe von Petri-Netzen Simulation Modellqualität Werkzeuge

Process management. --- business information systems. --- business process management. --- enterprise systems. --- software engineering.

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Wie werden im digitalen Zeitalter Geschäftsmodelle konzipiert, um die Entwicklung von Unternehmen voranzutreiben und die Positionierung im Markt zu stärken? Wie bereiten sich Unternehmen auf die neuen Geschäftsmöglichkeiten vor, um langfristig erfolgreich zu bleiben? Auf diese Fragen geht das Buch im Kontext der digitalen Transformation ein. Anschaulich beschrieben werden Change Management, Beispiele von Organisationsmodellen sowie Design Thinking, die das Digital Business Development ermöglichen. Dieses Buch verknüpft das Wissen von Fachexperten aus Praxis und Wissenschaft, die selbst viele Unternehmen begleitet haben. Business-Verantwortliche erfahren mehr über den gezielten Einsatz von technologischen Innovationen und IT-Verantwortlichen wird vermittelt, wie sie Ihre Rolle als Business Driver überzeugend wahrnehmen. Der Inhalt Die Agilität des digitalen Zeitalters managen Start-ups und Unternehmen in Zeiten der digitalen Disruption Digital Ecosystems Digital Business Innovation Culture Design Thinking Daten als Treiber der digitalen Transformation Artificial Intelligence und der Einfluss auf das Business Digitale Transformation Die Herausgeberin Prof. Dr. Stella Gatziu Grivas lehrt am Institut für Wirtschaftsinformatik der Fachhochschule Nordwestschweiz und ist Studiengangsleiterin von MAS Business Information Systems und CAS Digital Business Development. Ihre Schwerpunkte in Lehre und Forschung liegen auf den Themen Cloud Computing, digitale Transformation und Digital Business Development.

Management information systems. --- Industrial management. --- Management. --- Business Process Management. --- Business Information Systems. --- Business IT Infrastructure. --- Innovation/Technology Management.

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This Handbook forms part of wider research in responsibility, ethics and legitimacy of corporations. Through an interdisciplinary perspective with comparative integration of sociological, politological, philosophical, theological, ethical, economic, legal, linguistic and communication theoretical approaches this Handbook will clarify how the interrelation between company and environment is mediated by legitimating notions in public spaces and public relations; how and why these notions have changed radically; how these transformations strike on the epistemological as well as practical dimension of business companies; and the problems involved in these transformations at the macro-, meso- and micro levels. The Handbook begins with a historical introduction and chronology of the development of business legitimacy, providing a comprehensive assessment of the concept’s evolution and identifying the most influential authors and their works. These may be divided into authors who follow (1) a philosophical, sociological, or conceptual tradition in management and leadership in their treatment of legitimacy and those who belong to the research tradition of (2) application of the concept in management science and leadership as well as in organizational theory and business practice in the interdisciplinary perspective of the different approaches. The Handbook continues with systematic approaches and major themes developed in the concept of business legitimacy. Contributions here may be conceptual, empirical/applied or case studies. The different parts of the volume deal with the different topics to which business legitimacy has been applied, with how legitimacy is relevant in the various operational areas of the firm, and with the legitimacy theory’s responses to some of the most important issues that businesses and organizations currently face.

Business ethics. --- International business enterprises. --- Leadership. --- Management information systems. --- Industrial management. --- Business Ethics. --- International Business. --- Business Strategy/Leadership. --- Business Process Management.

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This open access book presents an overview and step-by-step explanation of process management. It starts with the individual participants’ perspectives on their work in a process and its structuring and harmonization, and then moves on to its specification in a model and how it is embedded in the organizational and IT environment of the company. Lastly, the book examines the joint processing of instances in the resulting socio-technical systems. A corresponding illustration, which expands with the overview, enables readers to gain a comprehensive understanding of business process management. The book presents various facets of business process management from the perspective of the participants, and introduces a selection of models that have proved useful in practice. The design of such models supports the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of the company and its customers. The book is intended for professionals in industry as well as students in the field of business information systems who are looking for guidelines on how to discover, create and implement real-world processes. Features and Benefits Presents an overview of process management, explaining it step by step, and highlighting the role of all stakeholders in the process Introduces a selection of models that have proved useful in practice to discover, create, and implement real-world processes Discusses the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of a company and its customers Except where otherwise noted, this book is licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.

Application software. --- Management information systems. --- Industrial management. --- Organization. --- Planning. --- Computer Appl. in Administrative Data Processing. --- Business Process Management. --- Information Systems Applications (incl. Internet). --- Business Information Systems. --- Creation (Literary, artistic, etc.) --- Executive ability --- Management --- Organization --- Organisation --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Business --- Industrial organization --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Communication systems --- Computer Appl. in Administrative Data Processing --- Business Process Management --- Information Systems Applications (incl. Internet) --- Business Information Systems --- Open Access --- S-BPM --- Design Thinking --- Workflow Management --- Public administration --- Information technology: general issues --- Business mathematics & systems --- Organizational theory & behaviour --- Information retrieval --- Internet searching