Abstract | Keywords | Export | Availability | Bookmark

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

This case study examines Exxon's response to the oil spill of 1989 to explore the importance of communications in times of crisis.

Communication in crisis management. --- BP Deepwater Horizon Explosion and Oil Spill, 2010. --- Communication in crisis management --- Corporate image. --- Exxon Valdez Oil Spill, Alaska, 1989. --- Mass media --- Oil spills --- Public relations --- Management.