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This essential guide brings supply chain theory to life. Intended for readers with a business interest in supply chain management, the book covers the key topics in eleven chapters, including planning, sourcing, making, delivering and returning, as well as strategy, people, finance, customer service and outsourcing. Each chapter starts with a brief summary and learning objectives that guide the reader through the text. This second edition also explores digital, sustainability and innovation impacts on today’s global supply chains. The book is written in a clear and simple way, featuring a variety of figures, tables and recommendations for further reading. The respective chapters conclude with real-life case studies from different companies, illustrating best practices. In the course of their work, the authors have met professionals all over the world who are passionate about their business achievements. By including their vivid examples, the guide brings theory to life, enabling readers to understand and embrace the concepts and ideas presented. Colin Scott, Henriette Lundgren and Paul Thompson are experts in supply chain management and have worked with practitioners in businesses across the globe. This guide is a really useful reminder of what good practice is and how it should be applied within supply chain management. The book is relevant for students of supply chain management and professional practitioners alike. This book offers an invaluable guide to understanding the specific dynamics of your supply chain and the fundamentals underpinning it. It provides the framework for delivering a supply chain strategy based upon recognised best practice. Martin McCourt, CEO, Dyson Limited .

Business. --- Organization. --- Planning. --- Industrial procurement. --- Information technology. --- Business --- Business and Management. --- Procurement. --- IT in Business. --- Data processing. --- Business logistics. --- BUSINESS & ECONOMICS / Management Science. --- BUSINESS & ECONOMICS / Organizational Behavior. --- BUSINESS & ECONOMICS / Management. --- BUSINESS & ECONOMICS / Industrial Management. --- Supply chain management --- Industrial management --- Logistics --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Buyer-supplier relations --- Buying, Industrial --- Industrial buying --- Industrial equipment --- Industrial purchasing --- Procurement, Industrial --- Purchasing, Industrial --- Supplier-buyer relations --- Purchasing --- Organisation --- Management --- Business—Data processing. --- Creation (Literary, artistic, etc.) --- Executive ability --- Organization --- Negocis --- Logística industrial --- Eficàcia organitzativa --- Tecnologia de la informació --- Noves tecnologies de la informació i de la comunicació --- Tecnologies de la informació i la comunicació --- Tecnologia de la comunicació i de la informació --- TIC --- AcTIC --- Alfabetització tecnològica --- Autopistes de la informació --- Bretxa digital --- Economia de la informació --- Gestió del coneixement --- Eficàcia organitzacional --- Administració --- Organització --- Eficiència industrial --- Cadenes logístiques --- Gestió de la cadena de subministrament --- Gestió de materials --- Logística --- Logística de mercaderies --- Logística del transport de mercaderies --- Logística (Indústria) --- Planificació de la cadena de subministrament --- Emmagatzematge --- Infraestructures (Transport) --- Intercanvi electrònic de dades --- Transport de mercaderies --- Economia --- Beneficis --- Competència econòmica --- Comptabilitat --- Creativitat en els negocis --- Crèdit --- Dret empresarial --- Empresàries --- Empresaris --- Empreses --- Èxit en els negocis --- Gestió pressupostària --- Homes de negocis --- Negociació comercial --- Negocis immobiliaris --- Organigrames --- Publicitat --- Relacions amb els clients --- Societats --- Sol·licituds de treball --- Venda --- Comerç