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Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs. Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples. Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to decide if ISO 9001 certification is right for your company and will gently guide you through the terminology, requirements and implementation of practices to enhance performance. This new edition includes substantially more guidance for students, instructors and managers in the service sector, as well as those working with small businesses. Don’t waste time trying to achieve certification without this tried and trusted guide to improving your business – let David Hoyle lead you towards a better way of thinking about quality and its management and see the difference it can make to your processes and profits!
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Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to decide if ISO 9001 certification is right for your company and gently guide you through the terminology, requirements and implementation of practices to enhance performance.
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Cooperation --- ISO 14001 Standard. --- ISO 26000 Standard. --- Business enterprises --- Political aspects --- Environmental aspects
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Quality assurance --- ISO 9000 Series Standards --- Management. --- Auditing.
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ISO 14001 Standard. --- Factory and trade waste --- Environmental protection --- Business enterprises --- Operations research --- Standards. --- Environmental aspects
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Nowadays because of the awareness of environmental concerns by the society companies have to take actions to reduce their environmental impact and develop an appropriate strategy. In these circumstances, the purpose of this paper is to analyze the incorporation of the environmental dimension in the performance’s management and challenge the interest of Environmental Management System (EMS) in the food industry. The first part of this thesis will introduce you the concept of sustainability, environmental dimension and the EMS. Then these subjects will be broached within the food industry. In the second part, the environmental performance of 10 companies will be study. Finally after studying the integration of the environmental dimension into performance management this paper will highlight the limits of environmental approaches and will identify potential areas for improvement that would allow a greener management. Through a review of existing literature and thanks to a case study this essay will show you why it is interesting to jump on the bandwagon of the environmental business.
Sustainability --- environment --- SME --- ISO 14001 --- EMAS --- food industry --- Sciences économiques & de gestion > Multidisciplinaire, généralités & autres
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La 4e de couverture indique : "Les établissements de santé ont une obligation de certification par la Haute Autorité de Santé (dont le référentiel se rapproche du concept de la roue de Deming). Ce livre unique met en corrélation les nouvelles exigences de la norme ISO 9001 : 2015 appliquées aux établissements de santé avec une cohésion des exigences du manuel de la Haute Autorité de Santé. L'ouvrage décrit chapitre par chapitre correspondant à celui de la norme ISO 9001 : 2015 les applications opérationnelles dans les services d'un établissement de santé. Il permet la consolidation entre les exigences du manuel HAS et celles de la norme ISO 9001 en un même système qualité. Cela permettra à l'établissement de santé de travailler vers un système permettant de répondre aux deux référentiels. Ces explications seront également accompagnées d'exemples concrets pour les établissements de santé. Avec ce livre praticopratique, votre organisation des services sera optimale et votre certification devient aujourd'hui facile à atteindre !"
Medical care --- ISO 9001 Standard --- Quality of Health Care --- Total Quality Management --- Soins médicaux --- Norme ISO 9001. --- Management par la qualité. --- Qualité des soins de santé. --- Quality control. --- Qualité --- Contrôle.
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This book is a comprehensive reference on ISO management system standards and their implementation. The impacts that ISO 9001 and ISO 14001 have had on business performance are analyzed in depth, and up-to-date perspectives are offered on the integration of these and other management standards (e.g. SA8000, ISO/TS 16949). Detailed information is provided on the signaling value of different management standards and on the new ISO standards for management systems, such as ISO 50001 and ISO 45001, relating to energy management and occupational health and safety. The role of audits in ensuring compliance with the standards and achievement of objectives is also carefully considered. The volume examines avenues for further research and emerging challenges. In offering an integrated, holistic perspective on ISO management system standards, this book will have wide appeal for academics, public decision-makers, and practitioners in the field of quality and environmental management. .
Industrial economics --- Operational research. Game theory --- Mathematical statistics --- Applied physical engineering --- Environmental protection. Environmental technology --- Business policy --- Planning (firm) --- Production management --- Computer. Automation --- industrie --- management --- mathematische modellen --- ecologie --- productie --- bedrijfsbeleid --- speltheorie --- econometrie --- operationeel onderzoek --- kwaliteitscontrole --- ingenieurswetenschappen --- ISO 9001 Standard. --- ISO 14001 Standard. --- Quality assurance --- Management. --- International Organization for Standardization 14001 Standard --- ISO Standard 14001 --- Environmental protection --- ISO 14000 Series Standards --- International Organization for Standardization 9001 Standard --- ISO Standard 9001 --- ISO 9000 Series Standards --- Management --- Standards --- Production management. --- Quality control. --- Reliability. --- Industrial safety. --- Industrial management—Environmental aspects. --- Operations research. --- Decision making. --- Management science. --- Operations Management. --- Quality Control, Reliability, Safety and Risk. --- Corporate Environmental Management. --- Operations Research/Decision Theory. --- Operations Research, Management Science. --- Quantitative business analysis --- Problem solving --- Operations research --- Statistical decision --- Deciding --- Decision (Psychology) --- Decision analysis --- Decision processes --- Making decisions --- Management decisions --- Choice (Psychology) --- Operational analysis --- Operational research --- Industrial engineering --- Management science --- Research --- System theory --- Industrial accidents --- Industries --- Job safety --- Occupational hazards, Prevention of --- Occupational health and safety --- Occupational safety and health --- Prevention of industrial accidents --- Prevention of occupational hazards --- Safety, Industrial --- Safety engineering --- Safety measures --- Safety of workers --- Accidents --- System safety --- Dependability --- Trustworthiness --- Conduct of life --- Factory management --- Reliability (Engineering) --- Sampling (Statistics) --- Standardization --- Quality of products --- Manufacturing management --- Industrial management --- Decision making --- Prevention
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In the three or four decades before the first world war British industry was subject to increasing foreign competition particularly from America and Germany. Frequent complainets have been made both by contemporaries and by later students of the peiod that British industrialists were slow to meet this challenge. This provides an admirable background for a series of case studies of the major British industries, each one of which has been written by a recognised authority. The chief aim has been to review the main developments in ten industries during the period 1875-1914, paying particular attention to the way in which they were affected by foreign competation, and the measures taken to combat it. As far as possible an attempt has been made in each case to ascertain how progressive British industrialists were, that is to what extent they were willing to innovate or alter their methods to meet the new conditions. Wherever it can be shown that a lack of enterprise was evident, the authors have tried to determine what were the major factors which governed the pace of innocation. This is an important book since it covers a crucial period in Britain's economic history. No conscientious teacher or student of industrial history can afford to ignore it. Not only will it be of great interest to economists, economic historians, sociologists and the informed layman, but it should be made compulsory reading for businessmen and managers who are at present struggling anew with the problems of industrial innovation. They may both take comfort and derive useful lessons from these studies. The contributors to the book are: A.J. Taylor, Professor of History, University of Leeds; P.L. Payne, Senior Lecturer in Economic History, University of Glasgow; R.E. Tyson, Lecturer in Economic History, University of Aberdeen; E.M. Sigsworth, Reader in Economic History, University of York; J.M. Blackman, Lecturer in Economic History, University of Hull; P. Head, Principal Planning Officer, Staffordshire County Council; S.B. Saul, Professor Economic History, University of Edinburgh; I.C.R. Byatt, Lecturer in Economics, London School of Economic and Political Science; H.W. Richardson, Senior Lecturer in Economics, University of Aberdeen; T.C. Barker, Professor of Economic History, University of Kent; Derek H. Aldcroft, Lecturer in Economic History, University of Glasgow, who edits the volume.
Industries --- History --- E-books --- Great Britain. --- Anglia --- Angliyah --- Briṭanyah --- England and Wales --- Förenade kungariket --- Grã-Bretanha --- Grande-Bretagne --- Grossbritannien --- Igirisu --- Iso-Britannia --- Marea Britanie --- Nagy-Britannia --- Prydain Fawr --- Royaume-Uni --- Saharātchaʻānāčhak --- Storbritannien --- United Kingdom --- United Kingdom of Great Britain and Ireland --- United Kingdom of Great Britain and Northern Ireland --- Velikobritanii͡ --- Wielka Brytania --- Yhdistynyt kuningaskunta --- Northern Ireland --- Scotland --- Wales
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A critical reassessment of the development of British police training and its contribution to the furtherance of the police professionalism agenda, drawing on empirical evidence to add to a major theme of police research: the theorizations of police legitimacy.
Police training. --- Police --- Police professionalization --- Training --- Training of --- Great Britain. --- United Kingdom of Great Britain and Northern Ireland. --- Anglia --- Angliyah --- Briṭanyah --- England and Wales --- Förenade kungariket --- Grã-Bretanha --- Grande-Bretagne --- Grossbritannien --- Igirisu --- Iso-Britannia --- Marea Britanie --- Nagy-Britannia --- Prydain Fawr --- Royaume-Uni --- Saharātchaʻānāčhak --- Storbritannien --- United Kingdom --- United Kingdom of Great Britain and Ireland --- United Kingdom of Great Britain and Northern Ireland --- Velikobritanii͡ --- Wielka Brytania --- Yhdistynyt kuningaskunta --- Northern Ireland --- Scotland --- Wales
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