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This book constitutes the refereed proceedings of the 11th IFIP WG 8.9 Working Conference on Research and Practical Issues of Enterprise Information Systems, CONFENIS 2017, held in Shanghai, China, in October 2017. The 17 full papers presented in this volume were carefully reviewed and selected from 39 submissions. They were organized in topical sections named: EIS concepts, theory and methods; IoT and emerging paradigm; EIS for industry 4.0; big data analytics; and intelligent electronics and systems for industrial IoT.

Business. --- Management information systems. --- Big data. --- Application software. --- E-commerce. --- Business and Management. --- Enterprise Architecture. --- Information Systems Applications (incl. Internet). --- Business Information Systems. --- Computer Appl. in Administrative Data Processing. --- e-Commerce/e-business. --- Big Data/Analytics. --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Commerce --- Information superhighway --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Data sets, Large --- Large data sets --- Data sets --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Management --- Trade --- Economics --- Industrial management --- Communication systems --- Information systems. --- Management information systems --- Business information services. --- Information technology --- Electronic commerce. --- Quantitative research. --- Computer and Information Systems Applications. --- Computer Application in Administrative Data Processing. --- e-Commerce and e-Business. --- Data Analysis and Big Data. --- Management. --- Data analysis (Quantitative research) --- Exploratory data analysis (Quantitative research) --- Quantitative analysis (Research) --- Quantitative methods (Research) --- Research --- Business --- Business enterprises --- Information services