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Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance. This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires. Contents Related Research on Virtual Teams, Performance Criteria and Maturity Models Research Methodology and Empiric Results on the Development of the VTMM® Validation of the VTMM®by the Delphi Method Pilot Implementation VTMM® Assessment Process Target Groups Lecturers and students of organizational psychology and business economics Industrial engineers, project supervisors and leaders of virtual teams The Author Dr. Ralf Friedrich has been working in the field of international management as well as coaching of multinational and virtual team projects for 20 years. His research focus is on designing virtual teams in cooperation with the Cork Institute of Technology, Ireland and Darmstadt University of Applied Sciences, Germany.

Psychology. --- Industrial and Organizational Psychology. --- Economic Psychology. --- Virtual work teams. --- Virtual work teams --- Organizational behavior. --- Management. --- Behavior in organizations --- Management --- Organization --- Psychology, Industrial --- Social psychology --- Eteams (Virtual work teams) --- Virtual teams (Work teams) --- VTeams (Virtual work teams) --- Teams in the workplace --- Applied psychology. --- Economics—Psychological aspects. --- Applied psychology --- Psychagogy --- Psychology, Practical --- Social psychotechnics --- Psychology --- Industrial psychology. --- Business psychology --- Industrial psychology --- Psychotechnics --- Industrial engineering --- Personnel management --- Psychology, Applied --- Industrial psychologists

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Organizational effectiveness. --- Personnel management. --- Teams in the workplace --- Virtual work teams. --- Virtual reality in management. --- Computer networks. --- Management --- Eteams (Virtual work teams) --- Virtual teams (Work teams) --- VTeams (Virtual work teams) --- Groups, Work --- Team building in the workplace --- Team work in the workplace --- Teambuilding in the workplace --- Teams, Work --- Teamwork in the workplace --- Work groups --- Work teams --- Social groups --- Work environment --- Corporations --- Employment management --- Human resource management --- Human resources management --- Manpower utilization --- Personnel administration --- Public administration --- Employees --- Employment practices liability insurance --- Supervision of employees --- Organization --- Personnel management