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2017 (7)

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Book
Internet of Things : The New Government-to-Business Platform.
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Year: 2017 Publisher: Washington, D.C. : The World Bank,

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Abstract

The buzz around Internet of Things (IoT) has gathered momentum but the IoT phenomenon is poorly understood by governments and businesses. Governments are under pressure to become more innovative, evidence-based, and collaborative and IoT seems to offer opportunities such as increased competitiveness and innovation, and regulatory improvements that reduce the burden on business and increase compliance. In this report we examine the evidence on the ground to see how the theoretical potential of IoT implementation matches up with the reality on the ground and what can we learn from government agencies at the forefront of IoT implementation. The report draws on lessons from cities around the world (Germany, UK, Luxembourg, Estonia, Kazakhstan, Finland, Canada, USA, Japan, UAE, and India); it also provides a review of the IoT marketplace. The questions it answers include - what is IoT and why should governments care, how are different cities implementing IoT based solutions, and what are the main policy and other implications for government to fully utilize the potential of the technology while managing the associated risks and challenges? Findings include the fact that IoT implementation is still nascent in governments, the business models to scale pilots are still under-developed, the policy environment remains very patchy, and there is need to invest in digital capacity, data practices, and IoT infrastructure. The report includes a rough toolkit for government agencies.


Book
Social Registries for Social Assistance and Beyond : A Guidance Note and Assessment Tool.
Authors: --- --- --- ---
Year: 2017 Publisher: Washington, D.C. : The World Bank,

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This paper makes several contributions. First, it presents a 'guidance note' on the framework for Social Registries, anchoring the definition of these systems in their functions along the Delivery Chain and their social policy role as inclusion systems, while clarifying terminology in a manner that is consistent with IT standards in the discussion of their architecture as information systems. Second, it illustrates the diverse typologies and trajectories of country experiences with Social Registries with respect to their (a) institutional arrangements (central and local); (b) use as inclusion systems (coverage, single or multi-program use, static or dynamic intake and registration); and (c) structure as information systems (structure of data management; degree and us of interoperability with other systems). These patterns primarily derive from a review of Social Registries in a sample of 20 countries), (Azerbaijan, Brazil, Chile, China, Colombia, the Dominican Republic, Djibouti, Georgia, Indonesia, Macedonia, Mali, Mauritius, Mexico, Montenegro, Pakistan, the Philippines, Senegal, Sierra Leone, Turkey, and Yemen). The paper also draws on experience in other countries (Kenya, Rwanda, Nigeria, Egypt, Jordan, Vietnam, India, Estonia, Belgium, the US, Canada, Australia, and others) to illustrate specific points. Third, this paper develops a basic 'Assessment Tool' covering the core building blocks of Social Registries using a 'checklist' style of questions. Given the wide diversity of Social Registries in both their role in social policy and in their architecture, the approach is not prescriptive: it does not advocate for any specific model or blueprint for Social Registries. Any diagnostics or recommendations that emerge from use of this Guidance Note and Assessment Tool will be country specific. Some key take-away messages include: (a) the importance of recognizing both the role of the 'front lines' for outreach, intake and registration (Social Registries as inclusion systems) and the 'back office' functions of Social Registries as information systems; (b) the potential power of Social Registries as integrated and dynamic gateways for inclusion; (c) the recognition that Social Registries are generally part of end-to-end systems for specific programs, integrated social protection information systems, and/or even 'whole-of-government' approaches; and (d) there is significant diversity in the typology and trajectories of Social Registries across countries and over time.


Book
Data for Development : An Evaluation of World Bank Support for Data and Statistical Capacity.
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Year: 2017 Publisher: Washington, D.C. : The World Bank,

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This evaluation's objective was to assess how effectively the World Bank has supported development data production, sharing, and use, and to suggest ways to improve its approach. This evaluation defines development data as data produced by country systems, the World Bank, or third parties on countries' social, economic, and environmental issues. At the global level, the World Bank has a strong reputation in development data and has been highly effective in data production. It produces influential, widely used data and cross-country indicators that fill important niches, benchmark countries, and stimulate research and policy action. The World Bank has also taken a prominent leadership role in global data partnerships so far. However, the World Bank needs to determine its future role carefully because the global partnership landscape is becoming more uncertain-as old partnerships phase out, the complementarity of new partnerships is unclear. This makes the World Bank's future role especially pivotal because the sustainability of funding from global data partnerships at both the national level and for some global data efforts is at risk. Without sustained funding, past progress will be in jeopardy, as observed in some countries where data quality worsened when trust fund support ended. At the national level, the World Bank has been mostly effective at fostering its client countries' data production through its own financing and through financing from small trust fund grants. It has been less effective in promoting data sharing; while the World Bank has used its leverage in some of its client countries, it needs to do a better job at encouraging other countries to share data. The World Bank has been even less effective in promoting data use by governments and citizens. The World Bank's systemwide approach to building the capacity of national statistical organizations yielded significant successes in countries where it was deployed, and it should now add a focus on building subnational capacity and strengthening client countries' administrative data systems. The World Bank needs to make sure it clearly understands when and how big data can complement traditional data in answering key development questions related to its mission, and use big data analytics appropriately to underpin its own decisions and to ensure that it supports its country clients effectively in big data use. The World Bank still needs to address the implications for organizing big data work internally, entering into corporate agreements with private providers (typically the producers of big data), and seriously considering and addressing privacy and ethical concerns related to big data use.


Book
Crowdfunding's Potential in the Caribbean : A Preliminary Assessment.
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Year: 2017 Publisher: Washington, D.C. : The World Bank,

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Among the multitude of barriers to growing businesses, access to finance is a principal challenge faced by Caribbean enterprises. infoDev's Entrepreneurship program for innovation in the Caribbean (EPIC) Access to finance component aims to develop an innovative access to finance program for growth-oriented Caribbean entrepreneurs. The focus is on building the pipeline of investment-ready enterprises through training and mentoring, as well as strengthening investors' overall capacity to engage in innovative financing mechanisms, such as angel investing and crowdfunding. Over the past few years, there has been experimental use of crowdfunding by existing small and medium enterprises (SMEs) and start-ups in the Caribbean. Crowdfunding leverages Internet technology and offers a new path to capital formation that may mitigate some challenges, including geographic isolation and the limited size of local addressable customer and capital markets. This report's scope is a preliminary assessment of the potential viability of crowdfunding in the Caribbean, which serves as an initial step for further research. This study presents recommendations for developing the framework for crowdfunding in the Caribbean that can benefit both existing SMEs as well as start-ups.


Book
Harnessing the Power of Big Data for Trade and Competitiveness Policy
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Year: 2017 Publisher: Washington, D.C. : The World Bank,

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Big data solutions have the potential to accelerate the work of our teams by deriving timely, accurate, and actionable insights from alternative data sources in order to close data gaps and inform policymaking. For example, pilot projects underway in the Trade and Competitiveness practice are exploring the use of data science techniques to harness publicly available government and commercial data to aid competition authorities in detecting cartels and other anti-competitive practices. We are also mining Internet data to measure innovative economic activity in cities, so agencies can make better informed policy decisions and, we are collecting regulatory data to classify and assess the impacts of non-tariff measures on economies and their competitiveness. This paper, prepared in collaboration with Deloitte and with other global practices within the Bank Group, highlights data-driven pilot projects underway in the Trade and Competitiveness Global Practice and shares compelling cases of how big data is changing the way we look at the challenges countries are facing and how we can best support them.


Book
Mainstreaming Citizen Feedback on Service Delivery using ICTs : Findings and Lessons from ICT-based Feedback Surveys on Water Supply and Sanitation Services in Indian Cities.
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Year: 2017 Publisher: Washington, D.C. : The World Bank,

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The water and sanitation sector in Indian cities is characterized by weak accountability processes and lack of customer orientation. The institutional focus of service providers tends to be on creating new assets, rather than delivery of services and performance efficiency. Moreover, in the absence of reliable service data, the planning processes that inform the creation of new assets are often not aligned with the needs and priorities of citizens. In 2009, the Service Level Benchmarks (SLB) program was introduced by the Government of India's Ministry of Urban Development (MoUD) to strengthen the focus on service delivery. Under this program, service providers reportperformance on a standardized set of indicators for delivery of water supply, wastewater, solid waste management and storm-water drainage services. While the SLB data have gradually become an integral component of India's urban reform formulations, the availability and quality of this data have tended to remain poor. It is also seen to reflect only the service providers' point of view, not the citizens' perspective on service delivery. In recent years, various social accountability tools and participation processes have also been introduced in India to strengthen pressures for improved public services and foster citizens' involvement in planning processes. While these initiatives have helped strengthen the overall focus on service delivery, basic services such as water and sanitation have largely remained outside their purview. This report presents the findings, achievements and lessons that emerged from implementing the SLB-C initiative in Indian cities with varied contexts, and its subsequent use under a national urban program. It provides recommendations for future similar initiatives.


Book
Big Data and Thriving Cities : Innovations in Analytics to Build Sustainable, Resilient, Equitable and Livable Urban Spaces.
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Year: 2017 Publisher: Washington, D.C. : The World Bank,

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The recent global diffusion of new technologies, combined with the use of big data analytics, can help policymakers promote the effective development of future cities that provide living and work environments in which citizens can thrive. In particular, innovative applications of geospatial and sensing technologies and the penetration of mobile phone technology are providing unprecedented data collection This data can be analyzed for many purposes, including tracking population and mobility, private sector investment, and transparency in federal and local government. To help development practitioners within and beyond the World Bank take advantage of these trends, this brief profiles a sample of big data applications to support improved urban development in low- and middle-income countries. It also cites potential opportunities for big data analytics to help developing nations achieve sustainable urban growth, while reducing the economic differential with high-income countries.

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