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This book constitutes the proceedings of the 10th International IFIP WG 8.9 Working Conference on Research and Practical Issues of Enterprise Information Systems, CONFENIS 2016, held in Vienna, Austria, in December 2016. The conference provided an international forum for the broader IFIP community to discuss the latest research findings in the area of EIS and specifically aimed at facilitating the exchange of ideas and advances on all aspects and developments of EIS. The 25 papers presented in this volume were carefully reviewed and selected from 63 submissions. They were organized in topical sections on: semantic concepts and open data; customer relationship management; security and privacy issues; advanced manufacturing and management aspects; business intelligence and big data; decision support in EIS; and EIS-practices. .

Business. --- Management information systems. --- Big data. --- Application software. --- E-commerce. --- Business and Management. --- Enterprise Architecture. --- Information Systems Applications (incl. Internet). --- Business Information Systems. --- Computer Appl. in Administrative Data Processing. --- e-Commerce/e-business. --- Big Data/Analytics. --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Data sets, Large --- Large data sets --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Trade --- Commerce --- Information superhighway --- Computer software --- Sociotechnical systems --- Information resources management --- Management --- Economics --- Industrial management --- Communication systems --- Data sets --- Information systems. --- Management information systems --- Business information services. --- Information technology --- Electronic commerce. --- Quantitative research. --- Computer and Information Systems Applications. --- Computer Application in Administrative Data Processing. --- e-Commerce and e-Business. --- Data Analysis and Big Data. --- Management. --- Business --- Business enterprises --- Information services --- Data analysis (Quantitative research) --- Exploratory data analysis (Quantitative research) --- Quantitative analysis (Research) --- Quantitative methods (Research) --- Research