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Effective Client Management in Professional Services explains how firms become client-centric, providing a comprehensive, pragmatic, guide to the Client relationship journey, from identifying potential Clients to their engagement, care, retention, development, loyalty and beyond. The handbook format has exercises and tools which can help to establish which Clients are likely to be the most lucrative and thus provide the desired financial returns. The book also includes insights from top practitioners, anecdotes, case studies, charts and useful exercises and checklists. Readers can also determi

Music -- Instruction and study. --- Music in universities and colleges. --- Customer services --- Service industries --- Professions --- Commerce --- Business & Economics --- Marketing & Sales --- Marketing --- Customer services. --- Marketing. --- Marketing of professional services --- Rainmaking (Professions) --- Services marketing --- Customer service --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- E-books

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Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.

Service industries --- Medical care --- Customer services --- Research --- Customer service --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- Delivery of health care --- Delivery of medical care --- Health care --- Health care delivery --- Health services --- Healthcare --- Medical and health care industry --- Medical services --- Personal health services --- Public health --- Industries --- Engineering economy. --- Production management. --- Engineering design. --- Information systems. --- Engineering Economics, Organization, Logistics, Marketing. --- Operations Management. --- Engineering Design. --- Information Systems and Communication Service. --- Design, Engineering --- Engineering --- Industrial design --- Strains and stresses --- Manufacturing management --- Industrial management --- Economy, Engineering --- Engineering economics --- Industrial engineering --- Design --- Engineering economics. --- Computers. --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace

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This work represents a milestone for the  "ULOOP User-centric Wireless Local Loop" project funded by the EU IST Seventh Framework Programme. ULOOP is focused on the robust, secure, and autonomic deployment of user-centric wireless networks. Contributions by ULOOP partners as well as invited tutorials by international experts in the field. The expected impact is to increase awareness to user-centric networking in terms, e.g., of business opportunities and quality of experience, and to present adequate technology to sustain the growth of user-friendly wireless architectures. Throughout the last 3 years, ULOOP has developed enabling technologies for user-centricity in wireless networks, with particular emphasis on social trust management, cooperation incentives, community building, mobility estimation, and resource management. This work will be of interest to researchers, policymakers, operators, vendors, and end-users interested in the current and future directions of user-centric access networks.

Home computer networks. --- Wireless communication systems. --- Customer services. --- Customer service --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- Communication systems, Wireless --- Wireless data communication systems --- Wireless information networks --- Wireless telecommunication systems --- Telecommunication systems --- HMNs (Computer networks) --- Home area networks (Computer networks) --- Home media networks (Computer networks) --- Home multimedia networks (Computer networks) --- Home networks (Computer networks) --- Large family networks (Computer networks) --- Small office/home office networks (Computer networks) --- Home automation --- Local area networks (Computer networks) --- Computer network architectures. --- Engineering. --- Economic policy. --- Computer Communication Networks. --- Telecommunication. --- Computer Systems Organization and Communication Networks. --- Complexity. --- R & D/Technology Policy. --- Communications Engineering, Networks. --- Architectures, Computer network --- Network architectures, Computer --- Computer architecture --- Electric communication --- Mass communication --- Telecom --- Telecommunication industry --- Telecommunications --- Communication --- Information theory --- Telecommuting --- Economic nationalism --- Economic planning --- National planning --- State planning --- Economics --- Planning --- National security --- Social policy --- Construction --- Industrial arts --- Technology --- Computer organization. --- Computational complexity. --- Computer communication systems. --- Electrical engineering. --- Electric engineering --- Engineering --- Communication systems, Computer --- Computer communication systems --- Data networks, Computer --- ECNs (Electronic communication networks) --- Electronic communication networks --- Networks, Computer --- Teleprocessing networks --- Data transmission systems --- Digital communications --- Electronic systems --- Information networks --- Telecommunication --- Cyberinfrastructure --- Electronic data processing --- Network computers --- Complexity, Computational --- Machine theory --- Organization, Computer --- Electronic digital computers --- Distributed processing