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The progress, prosperity and economic Health of any Business organisation are controlled and decided by the quality of goods and services flowing out of the organisation. Nowadays, Indian manufacturers and international competitors and are facing increasing global Competition which they have to meet and Beat successfully for their very Survival and growth. In this context, the role of quality and that of total quality management is undoubtedly crucial. Students of management programs need to develop basic appreciation of quality concepts and Learn tools and techniques of total quality manageme

Total quality management. --- Total quality management

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Winner of the Shingo Prize for Excellence in Quality Improvement -From the Shingo judges: This work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream. The book provides practical knowledge for lean champions, managers, and executives driving toward operational excellence enterprise-wide. The story format, and the presentation of this material was excellent, and the avoidance of lean and operational excellence

Organizational effectiveness. --- Total quality management.

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Water quality management --- Contaminated sediments --- Environmental aspects

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Runoff --- Roads --- Water quality management --- Environmental aspects

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Runoff --- Streamflow --- Environmental engineering --- Water quality management