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Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achieve service improvements. Many organisations now choose to transfer responsibility for entire functions such as human resources, finance and information technology services to both local and global vendors. Yet outsourcing such functions is a complex process, one that is driven by factors that transcend cost considerations alone. Issues such as service design, unbundling processes, managing work across different cultures and time zones, and business process redesign have all become important elements of managing services outsourcing arrangements. This book uses tools and techniques from a variety of disciplines to show how to successfully plan, implement and manage services outsourcing arrangements. Based on in-depth analysis of large-scale outsourcing arrangements across a wide range of sectors, this is an excellent resource for both academics and practitioners who wish to understand more about this complex phenomenon.
Contracting out --- Contract services --- Contracting for services --- Outsourcing --- Services, Contracting for --- Letting of contracts --- Privatization --- Public contracts --- Management --- E-books --- Contracting out. --- Management. --- Business, Economy and Management --- Business Management
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Economic law --- European law --- European Union --- marches publics --- union europeenne --- 341.17 EU --- Public contracts --- -Government purchasing --- -Uh3.6 --- Government procurement --- Procurement, Government --- Public procurement --- Public purchasing --- Purchasing --- Government contracts --- Municipal contracts --- Contracts --- Contracting out --- overheidsopdrachten --- europese unie --- Europese Unie--vv {341.17 EC} vanaf 1995--EU --- Law and legislation --- 341.17 EU Europese Unie--vv {341.17 EC} vanaf 1995--EU --- Government contractors --- Uh3.6 --- Public contractors --- Contractors --- Contract services --- Contracting for services --- Outsourcing --- Services, Contracting for --- Letting of contracts --- Privatization --- Legal status, laws, etc --- European Union countries --- Legal status, laws, etc. --- Capital --- Allocation des ressources --- Politique commerciale --- Soumissions (droit administratif) --- Marchés publics --- Pays de l'Union européenne
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Contracting out --- Offshore outsourcing --- Wages --- Effect of international trade on --- -AA / International- internationaal --- 382.10 --- 332.20 --- 338.32 --- 332.604 --- 332.634 --- 338.63 --- Compensation --- Departmental salaries --- Earnings --- Pay --- Remuneration --- Salaries --- Wage-fund --- Wage rates --- Working class --- Income --- Labor costs --- Compensation management --- Cost and standard of living --- Prices --- Off-shoring --- Offshoring --- Contract services --- Contracting for services --- Outsourcing --- Services, Contracting for --- Letting of contracts --- Privatization --- Public contracts --- Effects of international trade on --- Theorieën van internationale en interregionale handel: algemeenheden. Comparatieve voordelen. --- Bezoldiging van de arbeid: algemeenheden. --- Vestigingsplaats en specialisatie van de productie. Ondernemingscentra. --- Mobiliteit in de industrie. --- Werkloosheid en douanepolitiek. --- Contracting out. --- Offshore outsourcing. --- Effect of international trade on. --- AA / International- internationaal --- International trade --- Bezoldiging van de arbeid: algemeenheden --- Mobiliteit in de industrie --- Werkloosheid en douanepolitiek --- Vestigingsplaats en specialisatie van de productie. Ondernemingscentra --- Theorieën van internationale en interregionale handel: algemeenheden. Comparatieve voordelen --- Wages - Effect of international trade on
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The use of armed private security contractors (PSCs) in the Iraq war has been unprecedented. Not only government agencies but also journalists, reconstruction contractors, and nongovernmental organizations frequently view them as a logical choice to fill their security needs, yet there have been a number of reports of PSCs committing serious, and sometimes fatal, abuses of power in Iraq. This study uses a systematic, empirically based survey of opinions of U.S. military and State Department personnel on the ground in Iraq to shed light on the following questions: To what extent are armed PSCs perceived to be imposing costs on the U.S. military effort? If so, are those costs tempered by positive contributions? How has the use of PSCs affected U.S. military operations in Operation Iraqi Freedom? While the military personnel did report some incidents of unnecessarily threatening, arrogant, or belligerent contractor behavior, the survey results indicate that neither the U.S. military nor State Department personnel appear to perceive PSCs to be "running wild" in Iraq. Moreover, respondents tended to consider PSCs a force multiplier rather than an additional strain on military troops, but both military and State Department respondents held mixed views regarding the contribution of armed contractors to U.S. foreign policy objectives.
Contracting out -- Iraq -- Evaluation. --- Contracting out -- United States -- Evaluation. --- Government contractors -- Iraq -- Evaluation. --- Government contractors -- United States -- Evaluation. --- Postwar reconstruction -- Iraq -- Evaluation. --- Private military companies -- Iraq -- Evaluation. --- Private security services -- Iraq -- Evaluation. --- Postwar reconstruction --- Private military companies --- Private security services --- Government contractors --- Contracting out --- Regions & Countries - Asia & the Middle East --- Middle East --- History & Archaeology --- Evaluation --- Evaluation. --- Contract services --- Contracting for services --- Outsourcing --- Services, Contracting for --- Public contractors --- Private security companies --- Private security industry --- Protection services, Private --- Security companies, Private --- Security industry, Private --- Security services, Private --- Military companies, Private --- Military contractors, Private --- Military service providers --- PMCs (Private military companies) --- Private military contractors --- Post-conflict reconstruction --- Reconstruction, Postwar --- Letting of contracts --- Privatization --- Public contracts --- Contractors --- Crime prevention --- Security systems --- Police, Private --- Security consultants --- Defense contracts --- Mercenary troops
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