Listing 1 - 4 of 4
Sort by

Book
Global services outsourcing
Author:
ISBN: 9780511729560 0511729561 9780511726262 0511726260 9780511844911 0511844913 9780511727665 0511727666 9780521765466 0521765463 1107713412 9781107713413 1282724819 9781282724815 9786612724817 6612724811 0511728611 9780511728617 0511724853 9780511724855 Year: 2010 Publisher: Cambridge New York Cambridge University Press

Loading...
Export citation

Choose an application

Bookmark

Abstract

Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achieve service improvements. Many organisations now choose to transfer responsibility for entire functions such as human resources, finance and information technology services to both local and global vendors. Yet outsourcing such functions is a complex process, one that is driven by factors that transcend cost considerations alone. Issues such as service design, unbundling processes, managing work across different cultures and time zones, and business process redesign have all become important elements of managing services outsourcing arrangements. This book uses tools and techniques from a variety of disciplines to show how to successfully plan, implement and manage services outsourcing arrangements. Based on in-depth analysis of large-scale outsourcing arrangements across a wide range of sectors, this is an excellent resource for both academics and practitioners who wish to understand more about this complex phenomenon.


Book
Offshoring in the global economy : microeconomic structure and macroeconomic implications
Author:
ISBN: 9780262013833 0262013835 Year: 2010 Publisher: Cambridge: MIT Press,

Loading...
Export citation

Choose an application

Bookmark

Abstract


Book
Hired Guns: Views About Armed Contractors in Operation Iraqi Freedom
Authors: ---
ISBN: 1282940503 9786612940507 0833050753 0833049828 9780833050755 9780833049827 9781282940505 6612940506 Year: 2010 Publisher: RAND Corporation

Loading...
Export citation

Choose an application

Bookmark

Abstract

The use of armed private security contractors (PSCs) in the Iraq war has been unprecedented. Not only government agencies but also journalists, reconstruction contractors, and nongovernmental organizations frequently view them as a logical choice to fill their security needs, yet there have been a number of reports of PSCs committing serious, and sometimes fatal, abuses of power in Iraq. This study uses a systematic, empirically based survey of opinions of U.S. military and State Department personnel on the ground in Iraq to shed light on the following questions: To what extent are armed PSCs perceived to be imposing costs on the U.S. military effort? If so, are those costs tempered by positive contributions? How has the use of PSCs affected U.S. military operations in Operation Iraqi Freedom? While the military personnel did report some incidents of unnecessarily threatening, arrogant, or belligerent contractor behavior, the survey results indicate that neither the U.S. military nor State Department personnel appear to perceive PSCs to be "running wild" in Iraq. Moreover, respondents tended to consider PSCs a force multiplier rather than an additional strain on military troops, but both military and State Department respondents held mixed views regarding the contribution of armed contractors to U.S. foreign policy objectives.

Listing 1 - 4 of 4
Sort by