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The dynamics of performance management
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ISBN: 9781589011946 1589011945 1589014359 1435648714 9781435648715 9781589014350 Year: 2008 Publisher: Washington, D.C. Georgetown University Press

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Abstract

Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance modelùbut the rush to reform has not delivered as promised. Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance managementùsuch as building measurement systems to acquire more performance dataùbut have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how go

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