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This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products?Focuses on information need
Library management --- Information retrieval --- Academic libraries --- Internet in library reference services. --- Bibliothèques universitaires --- Internet dans les services de référence (Bibliothèques) --- Reference services. --- Services de référence --- 025.5 --- 025.5 Inlichtingenwerk. Reference services --- Inlichtingenwerk. Reference services --- Internet in reference services (Libraries) --- Reference services (Libraries)
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This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty.
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