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An introduction to conversation analysis.
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ISBN: 0826491154 9780826491152 0826491146 Year: 2007 Publisher: London Continuum


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American sociology of religion : histories
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ISBN: 9004161155 9789004161153 9786611936273 1281936278 9047421043 9789047421047 9789047421047 Year: 2007 Volume: 13 Publisher: Leiden : Brill,

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This is a collection of histories of various aspects of American sociology of religion. The contributions range from descriptions of early dissertations, accounts of changes in theoretical conceptualization, the evolution of studies of particular denominations, to the rise of new areas of inquiry such as globalization, feminism, new religions, and the study of the religious traditions of Latino/a Americans. Taken as a whole, the volume complements rather than duplicates commemorative issues of the relevant journals, which focused on the scholarly organizations in the field. It represents a first effort to develop an organized treatment of the fascinating history of the specialty in the U.S.A.

Financial genius
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ISBN: 1281743003 9786611743000 1605571830 9781605571836 Year: 2007 Publisher: [Carlsbad, Calif.] T. Alessandra

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New Deal/New South
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ISBN: 1610752775 9781610752770 9781557288431 1557288437 9781557288448 1557288445 Year: 2007 Publisher: Fayetteville University of Arkansas Press

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Anthony J. Badger is Paul Mellon Professor of American History at Cambridge University and Master of Clare College. He is the author of a number of books, including North Carolina and the New Deal; The New Deal: The Depression Years, 1933-1940; The Making of Martin Luther King and the Civil Rights Movement (with Brian Ward); and Contesting Democracy (with Byron Shafer).
Willing suspension of disbelief: poetic faith in film
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ISBN: 9780739117781 0739117785 Year: 2007 Publisher: Lanham, Md Lexington

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Inhalation aerosols : physical and biological basis for therapy
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ISBN: 9780849341601 0849341604 Year: 2007 Publisher: New York : Informa Healthcare,

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Protestant modernity : Weber, secularization, and Protestantism.
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ISBN: 9781589661639 Year: 2007 Publisher: Scranton University of Scranton press

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Artisans in early imperial China
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Year: 2007 Publisher: Seattle Londres University of Washington Press

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Contact lenses.
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ISBN: 9780750688185 9780750688185 0750688181 Year: 2007 Publisher: Edinburgh Butterworth-Heinemann

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Stairs of customer loyalty ereport
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ISBN: 1281743224 9786611743222 1605572004 9781605572000 Year: 2007 Publisher: [Place of publication not identified] Acanthus Publishing

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Are you following the same old formulas to give your customers what you think they want? Do you keep recycling the concepts "customer focus" and "customer satisfaction"-but still fail to make the sale and attract repeat customers? Well, it's no wonder. Who isn't focusing on satisfying customers these days? In today's ultra-competitive marketplace, if you're doing what everybody else is, you'll never get where you want to be. You need The Stairs of Customer Loyalty 5-Page eReport to get you on track with the latest concepts that will set your company apart from all the other fish in the crowded sea. Define yourself from the competition. If your company is going to be a leader in your market, you are going to have to practice things like "customer intimacy," "customer interaction," "customer loyalty," and perhaps more importantly, "customer partnership." In a simple, straightforward manner, this 5-page eReport will teach you the process of The Stairs of Customer Loyalty. This easy-to-learn technique will help you convert your prospects into sales, then into repeat customers, and finally, into "apostles"-a group of raving fans who will "preach your message" and "sing your praises" to the marketplace. Other benefits of the Stairs of Customer Loyalty include: How to find the right prospects and avoid wasting your time with the wrong ones The four steps to long-term, profitable customer relationships:1. Prospect: marketing skills; 'A' prospects; 20/80 rule2. Sale: exploring customer needs; matching solutions to customer needs; confirming the sale3. Repeat Client: service skills; exceeding customer expectations4. Apostle: relationship skills; becoming trusted partners The difference between operations-driven and customer-driven companies, and why the latter always wins How to have more "Moments of Magic" and fewer "Moments of Misery" in sales How to consciously shape a plan for developing your customer relationship skills in a more congruent manner How to promote permanent customer relationships for businesses of all sizesThe Stairs of Customer Loyalty 5-Page eReport will help you recognize the wide range of challenges facing your company today. It will provide the indispensable skills for overcoming them so you can achieve the critical relationships needed to survive and thrive in the new millennium.

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