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VSM Office Workflow : Participant Workbook
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ISBN: 1003422284 1000942716 1003422284 1000949435 Year: 2006 Publisher: New York, NY : Productivity Press,

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Discount business strategy : how the new market leaders are redefining business strategy
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ISBN: 0470033533 9780470033531 Year: 2006 Publisher: Hoboken, NJ John Wiley & Sons

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La motivation au travail : modèles et stratégies
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ISBN: 2708137212 Year: 2006 Publisher: Paris : Ed. d'Organisation,

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Institutionalizing Congress and the presidency : the U.S. Bureau of Efficiency, 1916-1933
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ISBN: 1299052959 1603445358 Year: 2006 Publisher: College Station : Texas A&M University Press,

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Maîtriser les processus de l'entreprise : guide opérationnel.
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ISBN: 2708136690 Year: 2006 Publisher: Paris Ed. d'organisation

Market services and the productivity race, 1850-2000 : British performance in international perspective
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ISBN: 0521867185 9780521867184 9780511495748 9780521123143 9780511349843 051134984X 0511495749 1107170621 128108591X 9786611085919 0511347995 1139132318 0511350740 0511348967 0521123143 Year: 2006 Volume: *3 Publisher: Cambridge : Cambridge University Press,

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Now that services account for such a dominant part of economic activity, it has become apparent that achieving high levels of productivity in the economy requires high levels of productivity in services. This book offers a major reassessment of Britain's comparative productivity performance over the last 150 years. Whereas in the mid-nineteenth century Britain had higher productivity than the United States and Germany, by 1990 both countries had overtaken Britain. The key to achieving high productivity was the 'industrialisation' of market services, which involved both the serving of business and the provision of mass-market consumer services in a more business like fashion. Comparative productivity varied with the uneven spread of industrialised service sector provision across sectors. Stephen Broadberry provides a quantitative overview of these trends, together with a qualitative account of developments within individual sectors, including shipping, railways, road and air transport, telecommunications, wholesale and retail distribution, banking, and finance.


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L'échelle de la compétitivité : Comment la gravir
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ISBN: 9264028293 Year: 2006 Publisher: Paris : OECD Publishing,

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Les palmarès de la compétitivité nationale permettent de définir un classement, avec des possibilités de comparaisons immédiates, des gagnants et des perdants de la compétition économique mondiale.Cependant, ils laissent un certain nombre de questions sans réponse. S’appuyant sur des données empiriques émanant de plus de 50 pays, cet ouvrage montre que même de petites différences concernant un certain nombre de facteurs peuvent concourir à stimuler ou au contraire bloquer la productivité. Les pouvoirs publics ont besoin de telles informations pour fixer des priorités. Les investisseurs en ont aussi besoin, et deux nouveaux classements sont proposés à titre d’alternatives à une simple comparaison de la productivité industrielle. Le premier, intitulé le « classement investisseur », repose sur les infrastructures, le capital humain et la productivité totale des facteurs. Le second, le « classement exportateur », est destiné aux investisseurs dont la préoccupation première est de trouver une plate-forme de production bien intégrée dans le commerce mondial. Si l’on associe ces nouveaux classements à un troisième, plus traditionnel, on obtient trois groupes de pays qualifiés d’équilibrés, à fort potentiel et vulnérables. La composition des groupes réserve cependant quelques surprises : en effet, on peut être riche, mais cela ne signifie pas pour autant qu’on n’est pas vulnérable.  

The Ladder of Competitiveness : How to Climb it
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ISBN: 1281747076 9786611747077 9264028277 9264028269 Year: 2006 Publisher: Paris : OECD Publishing,

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Tables of national competitiveness give an easily comparable ranking of the winners and losers of global economic competition. But they don't explain why the “poor” countries are four times less productive than the “rich” ones or why some rich countries are twice as productive as others.  Using empirical data from over 50 countries, this book shows how even small differences in a number of factors combine to boost or block productivity. Governments need such information to set priorities. Investors need it too, and two new rankings are proposed as alternatives to a simple comparison of industrial productivity. The first, called the “investor ranking”, is based on infrastructure, human capital and total factor productivity. The second, “exporter ranking”, is for investors whose prime concern is for a production platform well-integrated into world trade. Combining the new rankings with a more traditional one produces three groups of countries, termed balanced, high potential, and vulnerable. Group membership reserves some surprises: you may be rich, but that doesn’t mean you’re not vulnerable.

Wake me up when the data is over : how organizations use stories to drive results
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ISBN: 0787982709 047048330X 9786610650262 1280650265 0787988073 9780787988074 9780787982706 9780470483305 Year: 2006 Publisher: San Francisco : Jossey-Bass,

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Includes examples from over 70 organizations, small and large, representing a multitude of industries using stories to drive results. This book spells out how Kevin Roberts, CEO worldwide of Saatchi & Saatchi, achieved sustained sales growth after several mergers and downsizings caused the organization to fall on hard times.

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