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Leading people through disasters : an action guide : preparing for and dealing with the human side of crises
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ISBN: 128230058X 9786612300585 1605092533 9781605092539 9781609943622 1609943627 1576754200 9781576754207 9781282300583 Year: 2006 Publisher: San Francisco, Calif. : Berrett-Koehler,

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Abstract

Flood, fire, hurricane, earthquake, workplace violence, bombings, even the arrest or sudden death of the CEO—sooner or later, most organizations will face some sort of disaster. Leading People Through Disasters breaks new ground in disaster-recovery by focusing on supporting the people who keep the business running in times of crisis. Kathryn McKee and Liz Guthridge show how to ensure that your business continuity plan addresses human as well as business issues and they offer detailed advice on what to do when disaster actually strikes—how to keep people safe, calm, and informed; help managers care for employees; and deal with employees' immediate and ongoing emotional and psychological needs while getting the organization back on its feet. This comprehensive guide features a wealth of examples, checklists, forms, and other practical tools that will help you take action when you need it most.

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