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book (3)


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English (3)


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2005 (3)

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Book
Business process management: Air products case study
Year: 2005 Publisher: [Place of publication not identified] American Productivity & Quality Center APQC

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Book
Managing the total customer experience: Air Products & Chemicals case study
Year: 2005 Publisher: [Place of publication not identified] American Productivity & Quality Center APQC

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Book
Using communities of practice: Air Products & Chemicals, Inc. case study
Year: 2005 Publisher: [Place of publication not identified] American Productivity & Quality Center APQC

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