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ommon denominators for subscriber line performance, independent of facility types, construction processes or equipment, and circuit provisioning methods are provided in this standard.
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Telephone --- Telephone companies --- Competition --- Deregulation --- Technology & engineering --- Business & economics
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Telephone selling. --- Securities --- Stockbrokers --- Prices --- Malpractice
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Telephone --- Telecommunication systems --- Long distance telephone service --- Taxation --- Government policy --- Finance. --- Rates
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The goal of this book is to provide legal and law enforcement practitioners with factual, informative, and easy-to-understand information about telephone company inner workings, their networks, and operation. The range of subjects includes local, long distance, and cellular services; private phone systems (PBX and KTS); E-911 systems; telephone fraud; pay phones; customer premises wiring; and new technologies including Voice over the Internet (VoIP). Telephone calls, like people, leave fingerprints known as call records for virtually every call that passes through the telephone network. These
Telephone companies --- Telephone --- Law enforcement --- Electronic surveillance --- Corrupt practices --- Law and legislation
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Telephone helplines have become one of the most pervasive sites of expert-lay interaction in modern societies throughout the world. Yet surprisingly little is known of the in situ, language-based processes of help-seeking and help-giving behavior that occurs within them. This collection of original studies by both internationally renowned and emerging scholars seeks to improve upon this state of affairs. It does so by offering some of the first systematic investigations of naturally-occurring spoken interaction in telephone helplines. Using the methods of Conversation Analysis, each of the contributors offers a detailed investigation into the skills and competencies that callers and call-takers routinely draw upon when engaging one another within a range of helplines. Helplines in the US, the UK, Australia, Scandinavia, The Netherlands, and Ireland, dealing with the provision of healthcare, emotional support and counselling, technical assistance and consumer rights, tourism and finance, make up the studies in the volume. Collectively and individually, the research provides fascinating insight into an under-researched area of modern living and demonstrates the relevance and potential of helplines for the growing field of institutional interaction. This book will be of interest to students of communication, applied linguistics, discourse and conversation, sociology, counselling, technology and work, social psychology and anthropology.
Sociolinguistics --- Pragmatics --- #KVHA:Telefonische hulplijnen; Engels --- Helplines --- Interpersonal communication --- Social interaction --- Telephone calls --- Telephone --- Society and the telephone --- Calls, Phone --- Calls, Telephone --- Phone calls --- Oral communication --- Human interaction --- Interaction, Social --- Symbolic interaction --- Exchange theory (Sociology) --- Psychology --- Social psychology --- Communication --- Interpersonal relations --- Help lines --- Inquiry services, Telephone --- Telephone helplines --- Telephone information services --- Telephone inquiry services --- Information services --- Social aspects --- Social interaction. --- Telephone calls. --- Interpersonal communication. --- Social aspects. --- INTERACTION SOCIALE --- TELEPHONE --- NUMEROS D'APPELS DE SECOURS --- COMMUNICATION INTERPERSONNELLE --- ASPECTS SOCIAUX
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Microfinance --- Rural poor --- Telecommunication --- Telephone --- Village Phone (Program)
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Telecommunication --- Telephone --- Rural poor --- Microfinance --- Village Phone (Program)
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