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Objects of desire: consumer behaviour in shopping centre choices
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ISBN: 1403901708 Year: 2005 Publisher: Houndmills Palgrave Macmillan

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The Nordstrom way to customer service excellence: a handbook for implementing great service in your organization
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ISBN: 0471702862 Year: 2005 Publisher: Hoboken, N.J. Wiley

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Indispensable: how to become the company that your customers can't live without
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ISBN: 0471703087 Year: 2005 Publisher: Hoboken, N.J. Wiley

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Ten key customer insights: unlocking the mind of the market
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ISBN: 158799206X Year: 2005 Publisher: Mason, Ohio Thomson

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Digital
Magasins alimentaires et cartes de fidélité
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Year: 2005 Publisher: Bruxelles CRIOC

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Digital
L'éco-consommation
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Year: 2005 Publisher: Bruxelles CRIOC

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Digital
Magasins non-alimentaires et offres commerciales
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Year: 2005 Publisher: Bruxelles CRIOC

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Consumer behavior and marketing strategy
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ISBN: 0071111778 Year: 2005 Publisher: Boston (Mass.) : McGraw-Hill,

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Book
Revenue management
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ISBN: 3834900508 Year: 2005 Publisher: Wiesbaden Gabler

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Book
Gesprekskunst voor professionals: doelgericht bijsturen in lastige gesprekken met klanten
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ISBN: 9052615144 Year: 2005 Publisher: Den Haag Academic Service

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