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Communication --- Courtesy. --- Discourse analysis --- Intercultural communication --- Cross-cultural communication --- Culture --- Cross-cultural orientation --- Cultural competence --- Multilingual communication --- Technical assistance --- Discourse grammar --- Text grammar --- Semantics --- Semiotics --- Civility --- Courteous behavior --- Courteousness --- Discourteous behavior --- Discourteousness --- Graciousness --- Impoliteness --- Manners --- Polite behavior --- Politeness --- Rudeness --- Ungraciousness --- Etiquette --- Communication, Primitive --- Mass communication --- Sociology --- Anthropological aspects --- Courtesy --- Comparative linguistics --- Stilistics --- Sociology of culture --- Discourse analysis. --- Communication. --- Intercultural communication.