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Using actual examples of software process improvement from the private sector and government, this work demonstrates how quality systems, measurement techniques and performance evaluations work. It presents a methodology for analyzing an ongoing software development process and establishing a rational plan for process improvement.

Computer software --- Quality control.

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Quality control --- Statistical methods

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Hospitals --- Medicare. --- Quality control.

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While many books on quality espouse the Taguchi loss function, they do not examine its impact on statistical quality control (SQC). But using the Taguchi loss function sheds new light on questions relating to SQC and calls for some changes. This book covers SQC in a way that conforms with the need to minimize loss. Subjects often not covered elsewhere include: (i) measurements, (ii) determining how many points to sample to obtain reliable control charts (for which purpose a new graphic tool, diffidence charts, is introduced), (iii) the connection between process capability and tolerances, (iv)

Quality control --- Standardization. --- Statistical methods.

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Cotton manufacture --- Cotton --- Cotton. --- Quality control. --- Quality.