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administrations publiques --- fonction publique --- belgique --- overheidsadministraties --- openbaar ambt --- belgie

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As governments attempt to focus more on service delivery, it has become apparent that little is known about the people who actually provide the services. Barbara Wake Carroll and David Siegel discuss structural issues and analyse the various administrative reforms developed in the last few years. They highlight field officers' perceptions of the problems in the system and suggest ways to improve field office-head office relations and the operation of field offices generally. The authors' analysis is based on more than two hundred interviews with federal and provincial civil servants in all ten provinces, in the smallest hamlets and largest cities across Canada. Using extensive "ations from these interviews, the authors allow public servants to tell their own stories and, in so doing, provide examples of the application of systematic qualitative research to Canadian political science. With its accessible style and emphasis on personal experience, Service in the Field will be of interest to students and scholars of public administration, political science, organization theory, and related disciplines in addition to people in government in both field and head offices.

Civil service --- #SBIB:041.IO --- #SBIB:35H2181 --- #SBIB:35H6081 --- Personeelsmanagement: openbaar ambt: Canada --- Bestuur en beleid: nationale en regionale studies: Canada

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Computer. Automation --- automatisering --- overheid --- Public administration --- Centrum voor Informatika Provincies Antwerpen en Limburg --- Flanders --- Administration publique --- Automatisation --- Automatisering --- Overheidsbeleid --- #SBIB:35H24 --- #SBIB:309H1720 --- #SBIB:35H6015 --- #SBIB:033.IOS --- 681.3 --- 35 --- Vlaanderen --- Informatiemanagement bij de overheid --- Informatiekunde, informatie management --- Bestuur en beleid: nationale en regionale studies: Vlaanderen --- Computer. Informatica. Automatisering --- Openbaar bestuur --- informatica --- openbaar ambt --- bureaucratie

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Crisis management in government --- Administration publique --- Gestion de crise --- Public administration --- Civil society --- #SBIB:35H2110 --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Effect of war on --- Personeelsmanagement: openbaar ambt: algemeen

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Inhoud: Waarom prestaties meten? - Inhoud van prestatiemeetsystemen - Kenmerken van een goed prestatiemeetsysteem - Stappenplan voor het meten van prestaties - Het gebruik van prestatie-informatie - Een pleidooi voor prestatiemeting + Bibliografie

banques --- marche international des capitaux --- statistique --- international --- banken --- internationale kapitaalmarkt --- statistiek --- internationaal --- 35.08 --- #SBIB:35H202 --- #RBIB:gift.2000.1 --- 35.08 <493> --- #A0003A --- Evaluation de l'action administrative Evaluatie van de administratieve actie --- Action administrative Administratieve actie --- Management public Overheidsmanagement --- Overheid 354 --- Functiewaardering 658.3.015.3 --- 338.047 --- openbaar bestuur --- personeelsbeoordeling --- 35.08 Ambtenarenrecht. Statuut van het openbaar ambt. Theorie van het openbaar ambt --- Ambtenarenrecht. Statuut van het openbaar ambt. Theorie van het openbaar ambt --- Overheidsmanagement: prestatiemanagement --- Privé en openbare bedrijven. Openbare diensten. Gemengde economie. --- 35 --- 658.32 --- Overheidsmanagement: prestatiemeetsystemen. --- Overheidsmanagement: prestatiemeting. --- Organisatiecultuur. --- Overheidsmanagement. --- 65.012.4 --- Academic collection --- 35.07 <493> --- 410 Overheidsdiensten en overheidsbedrijven --- 098 Bedrijfskunde --- Mesure Maat --- Appréciation des prestations du personnel Prestatiebeoordeling --- Efficacité Efficiëntie --- Productivité Productiviteit --- management --- overheidsadministraties --- AA / International- internationaal --- BE / Belgium - België - Belgique --- 350.0 --- 650 --- kwaliteit --- 65.012.4 Management. Directorate. Technique and methods of management --- Management. Directorate. Technique and methods of management --- administrations publiques --- Organisatie van het openbaar bestuur: algemeenheden. --- Theorieën en grondbeginselen. Management. --- 658.5 --- Public administration --- Business policy --- Organisatie van het openbaar bestuur: algemeenheden --- Privé en openbare bedrijven. Openbare diensten. Gemengde economie --- Theorieën en grondbeginselen. Management