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Intelligence in Services and Networks focuses on exploring how best the inherent intelligence in networks may be employed and enhanced to provide, firstly, flexibility and open competition in the provision of communications-based services and, secondly, the means for managing and administering end-to-end communication systems that span many independent network operators and service providers. The emphasis in this area of research is on applying the best techniques for system specification and corresponding software development, as a basis for the creation of open platforms, and subsequent standardisation. Resolving this issue is key to the successful deployment of advanced communications in the deregulated and highly competitive environment that will underpin any futher "information society".

Telecommunication systems --- Broadband communication systems --- Integrated services digital networks --- Computer networks --- Telecommunications --- Electrical & Computer Engineering --- Engineering & Applied Sciences --- Congresses --- Design and construction --- Communication systems --- Communications systems --- Systems, Communication --- Computer science. --- Computer communication systems. --- Software engineering. --- Computers. --- Management information systems. --- Electrical engineering. --- Computer Science. --- Computer Communication Networks. --- Software Engineering. --- Communications Engineering, Networks. --- Information Systems and Communication Service. --- Management of Computing and Information Systems. --- Telecommunication. --- Information systems. --- Information Systems. --- Electric communication --- Mass communication --- Telecom --- Telecommunication industry --- Communication --- Information theory --- Telecommuting --- Computer software engineering --- Engineering --- Informatics --- Science --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Management --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace --- Electric engineering --- Communication systems, Computer --- Computer communication systems --- Data networks, Computer --- ECNs (Electronic communication networks) --- Electronic communication networks --- Networks, Computer --- Teleprocessing networks --- Data transmission systems --- Digital communications --- Electronic systems --- Information networks --- Telecommunication --- Cyberinfrastructure --- Electronic data processing --- Network computers --- Distributed processing